German Speaking Technical Support Engineer

4 weeks ago

United Kingdom 83zero Full time

83zero is partnering with a growing IT Solutions Provider that is looking for German Speaking IT professionals who are interested in joining their Technical Pre-Sales Consultant team on a remote basis in the UK.

Our client is an independent organisation, who specialise in providing IT solutions across the world.

We’re looking for individuals from a technical background or have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role.

Your Responsibilities

  • Providing technical presales support by telephone, email and online assistance .
  • Working on projects, performing scoping, sizing and planning on technical requirements.
  • Attending joint onsite/remote meetings and conference calls to help with technical queries.
  • Performing online training, demonstrations and webinars.
  • Creating and running hands-on technical workshops, attending exhibitions and regional conferences.
  • Assisting with the completion of tenders.
  • Evaluating, testing and performing competitive analysis of software and hardware products and solutions.
  • Creating and proof-reading documentation including product manuals, brochures, training guides and white papers.
  • Communicating customer’s technical requirements to the Installation Planning Team prior to implementation.
  • Performing technical testing to simulate the use of our clients products in customers’ environments to facilitate sales.
  • Training Channel Partner Managers on technical and functional aspects of the company’s software.

Your Experience

  • Experience working in a technical pre-sales role, or you have experience working in a technical position (such as Tech Support) and you want to break into a tech pre-sales roles.
  • Experience working with Windows Server, Active Directory and fundamental knowledge of Networking
  • You’re an excellent communicator, who loves to help customer solve their IT problems with market leading solutions
  • You have a desire to learn and develop. Having all the technical knowledge isn’t essential, but an interest in technology and learn new IT software products is key.
  • If you have experience with any Print Management Software such as PaperCut, Equitrac, Ysoft, MyQ etc… that would be beneficial, but not essential
  • If you have any exposure with MacOSX or Linux, that would be beneficial, but not essential
  • Any experience working with Microsoft SQL Server, would be beneficial, but not essential

Ready to Apply?

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