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Senior Business Change Manager

4 months ago

City of London Greater London, United Kingdom Capita plc Full time €65,000

We are seeking an experienced individual to join us as a Senior Business Change Manager, responsible for leading and managing the successful delivery of business change initiatives across the organisation, developing and implementing change management strategies, ensuring that all stakeholders are engaged and that the change is successfully implemented.

This is a 12 month FTC position. What you'll be doing:

  • Strategy - Input to development of business change management strategy and leading on areas of expertise.
  • Change Planning & Delivery - Develop and implement change management plans, ensuring that they are aligned with the project plan and are integrated into the overall project plan. Managing the budget and resources associated with the change, as well as providing regular updates to senior management.
  • Change Needs Analysis - Work with senior stakeholders to define the scope and objectives of business change initiatives.
  • Communications & Training - Create and maintain communications plan as it relates to Business Change messaging. Provides content relating to Business Change across area of responsibility. Build and maintain strong relationships with project teams and key stakeholders, managing expectations and ensuring that communication is timely, effective and transparent. Develop and implement effective training and development programs to support the adoption of business change initiatives.
  • Business Readiness - Identify, qualify, and manage the business readiness criteria across area of responsibility before implementation. Supports the tracking of these to 'approve/refuse' go live.
  • Stakeholder Management - Identify and classify stakeholders, ensures their inclusion in stakeholder engagement plan. Point of contact for senior stakeholders, providing regular progress updates, highlighting any issues or risks that need to be addressed.
  • Risk & Benefit Management - Identify and manage risks and issues and develop mitigation strategies to ensure successful delivery.
  • Continuous Improvement - Keep up to date with industry trends and best practices in change management and apply this knowledge to improve the effectiveness of change programs. 

What we're looking for :

  • Experience in developing and implementing change management frameworks and methodologies.
  • Strong analytical skills with the ability to develop data-driven insights and recommendations.
  • Strong project management skills, with the ability to manage multiple projects simultaneously.
  • Excellent stakeholder management skills, with the ability to build strong relationships with senior stakeholders.
  • Excellent communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical audiences at all levels of the organisation.
  • Strong leadership skills, with the ability to lead and motivate and influence cross-functional teams.

What's in it for you?

  • Offering a competitive salary of up to £65,000 dependent on experience
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
  • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

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