Assistant Contracts Manager
2 weeks ago
Job Title: Assistant Contracts Manager Facilities Location: Ridham Dock, Sittingbourne, Kent, ME9 8SR Salary: Competitive Job type: Permanent, Full-time Working Hours: Monday - Friday About Us: FGS Industrial Facilities Management is a Kent based multi-skilled business capable of responding to the needs of industrial clients and their sites. Through our proven track record, our can-do attitude, we are committed to providing bespoke industrial cleaning services, tailored to our clients' needs. About the role: The purpose of this position is to manage the day-to-day operations of the North Kent enterprises. It requires the job holder to co-ordinate resources and liaise with internal and external stakeholders to ensure our work consistently exceeds our customers' expectations. Key Responsibilities:
- Manage the day-to-day operation of the total waste management contract in North Kent
- Data reporting and analysis in line with the customers' requirements, develop and implement electronic systems to record, file and store information
- Control of shift rota including the allocation of overtime and management of annual leave of staff
- Responsible for task allocation and processing in the workshop through to completion including scheduling and labour allocation for day-to-day operations
- Co-ordinate all resources and activities to effectively manage customer requirements
- Work with the team to respond to customers' requests for updates on the status on their tasks and keep the communication channels open to ensure information is accurate and effective
- Control the expenditure of the enterprise, whilst having a firm understanding of the Profit and Loss Account and budget management
- Identify staff that require training and implement development opportunities to ensure their skills are improved as required
- Provide feedback to staff on performance levels and manage accordingly
- Act as direct contact for customer representative
- Engagement and management of sub-contractors
- Comply with all company and customer Health, Safety and Environmental policies and procedures, working with the SHEQ Manager
- Schedule fleet maintenance, services and MOT's for both on site vehicles and our road fleet
- Comply with all relevant legislation and permits
- Increase the productivity and efficiency of the wider business
- Complete customer audits as requested
- Attend corporate events to further improve customer engagement and business development
- Previous experience of leading a team
- Experience of managing client contracts
- Industry experience in facility management or waste
- Company Van
- Company Pension
- Company events
- On site parking
- Cycle to work scheme
- Wellness programme
- Investment in career development
- Employee Assistance Programme
- Life Insurance
- Electric Car Salary Sacrifice Scheme for eligible employees
- GymFlex
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