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Online Store Manager

1 month ago

Dumfries Dumfries amp Galloway, United Kingdom Moss Full time

About the Job - New Store Opening | Caledonia Park Outlet

Moss is an editor for men, providing a versatile range of menswear. By drawing upon our 171 years of tailoring experience, we give in-depth knowledge and suiting expertise - adapting the latest trends whilst staying true to our heritage. As a brand we inspire and guide, helping men feel amazing whatever the occasion.

You are an inspirational role model who plays a key role assisting the Store Manager. You will continually guide, motivate, and develop a team, that passionately delivers our Brand’s aspiration towards an exceptional sartorial Customer experience. You are an ambassador for the Brand, you will have an entrepreneurial approach and a strong background in retail management. You create an outstanding customer service in-store experience by putting the customer at the forefront of all we do.
• Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as an integral part of the Customer experience.
• You continually maintain and participate in an environment of management review, discussing, analysing, agreeing, and implementing a plan for all commercial & operational initiatives.
• You support the Store Manager on all aspect of Human Resources (recruitment, employee relations, absence management etc)
• You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment
• You continually engage with the visual team to develop merchandising skills, standards, and commercial opportunities.
• You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks.

Emotional intelligence that inspires & guides others.
• Strong relationship building and influencing skills.
• Sartorially presentable, represents the Brand

Refer a Friend: we recognise and reward successful recommendations and referrals for Managers with a £500 bonus
• Employee discount: 70% discount across all our stores
• Discounted Gym Membership with PureGym
• Access to Moss Learning: online learning platform at your fingertips
• Employee Hub: an easy access on the go to everything relating to employee benefits, recognition and wellbeing and company updates
• New Baby Gift
• Season Ticket Loan
• Cycle to Work
• Life Insurance

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