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CRM Executive

4 months ago

Milton Keynes Buckinghamshire, United Kingdom Syrup (Formerly MK21) Full time

ABOUT SYRUP

We’re a creative and advertising agency for hungry food & drink brands. Established in 2015, we're now the creative and media lead on category-leading brands. We create Ideas That Stick.

We’re a growing team with diverse skill sets that come together to make something a little special. Our major focus is helping brands make the most of themselves, and we do this by coming up with the big ideas and delivering them too. Simply put, we plan, produce, and run creative campaigns worth talking about. We’ve found that delivering creative and media under one roof makes things easier and more effective for everybody involved

Current Clients Include

  • Domino's Pizza
  • Charlie Bigham's
  • nākd bars
  • TREK Bars
  • BEAR Snacks
  • Kiddylicious

ABOUT THE ROLE

3+ Years Experience

We're looking for a detail-focussed and meticulous CRM Executive to help us drive exceptional results across a range of clients and projects. This role is focused on email marketing and connections strategy for category-defining brands. A typical week will see you devising strategies for growing consumer loyalty, running email campaigns and reporting on campaigns.

Our agency is small, with a team of 24, but rapidly growing. We're committed to making a positive impact on our clients' brands, so if you're looking for a challenging and rewarding role in a fast-paced agency environment, we'd love to hear from you.

You will report to a Senior Owned Media Planner.

SKILLS REQUIRED

  • Experience in CRM/Emails/Connections Strat in an advertising or marketing agency
  • Excellent communication and presentation skills
  • Strong ability to interpret client needs and manage expectations
  • Experience managing multiple clients and projects simultaneously
  • Strong relationship-building skills to maintain positive client relationships
  • Ability to think creatively and develop new ideas with your team
  • Strong ability to juggle multiple priorities and work well under pressure
  • Familiarity with project management tools and practices

RESPONSIBILITIES

  • Running, creating and planning email strategies.
  • Copywriting for a variety of ongoing and campaign-based initiatives.
  • Planning for database growth.
  • Mapping out consumer journeys and touchpoints.
  • Being responsible for databases with 100k+ emails.

BENEFITS

  • Annual Team Task/Trip - 2024's is in Lisbon
  • 2 Paid Volunteer Days Per Year
  • Free on-site gym
  • Private healthcare by AXA Health on completion of probation.
  • Annual Remote Work Policy – Work completely remotely for up to 3 weeks, as long as the timezone is within 2+/- hours of GMT.
  • Hybrid working – 8 days a month in the office (Central Milton Keynes).
  • 32 days holiday inclusive of bank holidays.