Senior Pensions Data Technician Remote Working to

1 month ago

United Kingdom Russell Tobin Full time

Russell Tobin is working with a major client in the Pensions industry who needs technical people to join their Data team and take the lead on key client projects as a Senior Pensions Data Technician. You will ensure projects are completed in line with procedural and client requirements and within service level agreements all the time providing a continually improving level of customer service in terms of quality, cost and time.
Working with a team of technicians, specialists, and management to deliver requirements for projects within KPIs and guide the planning process, ensuring accuracy and quality of data projects, with a focus on enhancing customer relationships and improving the delivery of customer experience

Checking calculations and completing all tasks in line with current work procedures to provide input into the costing of data projects
Supporting the team on complex cases, high-value cases, and complaints
Attending meetings or joining calls to update clients and the business on project progress

Defined Benefit Pensions experience
Good Excel experience, including VLOOKUP and pivot tables
Ability to understand, interpret and input into project plans
Ability to evaluate and track progress against a project plan
Can identify gaps and errors in complex data
Can interpret complex data and make recommendations

A company culture focused on individual growth to achieve collective growth
Incentives to take part in your community and for self-care
Flexible workplace options, from fully remote to hybrid, to accomodate your current lifestyle

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