Salesforce Technical/team Lead
2 days ago
Connect with Eutelsat Be part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO-LEO integrated global satellite operator.
As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.
Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Embrace cultural diversity in our global team
At Eutelsat, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.
Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.
• Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
• Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life. Apply today and help us build a more inclusive, sustainable future in the world of satellite technology
The Salesforce Technical Lead plays a key role in the Lead to Order unit, focusing on the Order Management and working closely with Head of Order Management, Business stakeholders, Enterprise Design and IT teams to guide digital transformation of Salesforce platforms, defining the 'why and how' that drives solution success.
The mission of the Order Management team is to manage the evolutions and maintenance of the IT platforms dedicated to LEO and GEO connectivity and video service management allowing Eutelsat and its partners (wholesalers and resellers) to sell and manage services all over the world.
The Salesforce Technical Lead will be responsible for the technical solutions and implementations of the platforms in scope of the Order Management delivery team, built upon a distributed architecture using mainly Salesforce (Sales Cloud, Services Cloud, Experience Cloud, Pardot and Marketing Cloud) and Zuora or Conga (product catalogue and CPQ) and integrated with multiple IT systems, both available off the shelf and developed in house.
You will serve as executive-level strategic advisors who focus on business transformation with strong domain expertise in functional, platform and integration architecture with the aim to produce secure, scalable, and high-performance solutions that maximize the full potential of the Salesforce Platforms:
• You are a team player, with strong time management, communication, act proactively and critical thinking skills in combination with a deep Salesforce platform expertise
• You are adaptable to change and can react swiftly to a fast-paced changing landscape driven by evolving market needs • You want to make a real difference in serving our customers and driving revenue for our business by revolutionizing Order Management through best-in-class digital capability and user experience.
Act as the Technical Lead of the Order Management platforms built on Salesforce being a single point of contact regarding implementation and development strategy
• Analyse and review Order Management Platforms architecture and recommend improvements and evolutions of Salesforce platforms and other integrated systems ensuring optimal performance of Salesforce systems and products
• Help the team implement solutions following best practices, arbitrate between click and code solutions and build proofs-of-concept (POCs) that teams can further iterate on when necessary
• Work closely with the other teams of the Lead to Order unit and partner with cross-functional teams to design and implement best-in-class processes and develop solutions that enhance operational efficiency and customer satisfaction
• Ensure efficient communication between Order Management team and other IT and Business teams
• 3 years of experience as a Salesforce Architect/Tech Lead in a similar environment
• Proven experience in one or more Salesforce Product Technologies:
- Salesforce certifications are strongly recommended
- Proven experience implementing technical architecture for complex large-scale projects and in leading software delivery teams working with external suppliers
• Tools based scaled Agile delivery and DevOps – using in-house technical delivery, systems integrators and product vendors
- ITIL certification is a plus
- Global compliance, Security standards and data protection
• Ability to work in team, with the right level of autonomy and excellent relationship-building skills
• Full proficiency in English, other languages are a plus (French and Italian)
• Degree in computer science or computer engineering or equivalent
Turin, Paris or London office
Eutelsat treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by Eutelsat and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).
all of our open roles are posted on the current OneWeb and Eutelsat websites.
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