Twilight Co-ordinator

2 months ago


Oakham Rutland, United Kingdom Lands’ End Europe Ltd Full time

We have a fantastic opportunity for a Digital Merchandise Co-ordinator to join our team here at Lands’ End Europe in Oakham, Rutland.
Lands’ End is a global multichannel retailer designing and selling American classically styled clothes for Women, Men & Kids. Lands’ End is renowned for its culture of service for the customer and is recognised as an innovator in the industry.

Our strength in work and life comes from the combination of our unique experiences, backgrounds and talents. What we do as people makes Lands’ End a great place to shop and a great place to work.

Reporting into our Senior Manager Ecommerce Europe you will play a significant role by partnering with them to establish and execute business strategy. Responsible for implementing strategy to optimally merchandise Digital experiences across all lands’ End Europe. Please note this role is hybrid and will require 9 days a month in the Rutland office as well local and market store visits.

Actively build and maintain relationships with key 3rd party Digital agency relationships, Merchant, Creative, IT & Marketing teams
Plan and develop seasonal strategies, promotional events, site enhancements and product launches
Provide analysis of key product categories’ performance and merchandising strategies
Serve as a resource for digital enhancement roadmap & process consistency
Identify, build and maintain the customer’s digital path to purchase Lands’ End merchandise, delivering customer experience enhancements.
Ensure all digital touchpoints are prioritized, accurate and up-to-date
Conduct regular audits of Digital customer experiences, ensuring customer path to purchase (browse and search) is fully optimized to drive product findability, cross merchandising, conversion and sales. May include limited evening/weekend hours.
Maintain data integrity for designated business category and identify process efficiencies
Identify, monitor, and optimize search performance for a business category
Lead and develop improvements that drive efficiencies in the digital merchandising process
Perform QA and UAT for site releases and other IT initiatives

Strong analytical and creative problem-solving skills
~ Strong financial and commercial experience
~ Effective decision making, strong analytical and creative problem-solving skills
~ Proactive, self-starter who can work well both independently and as a member of a cross-functional team on multiple concurrent projects
~ Hybrid working model
Free access to a local gym
Employee Discount
Cash Health Scheme
Free Eye Test
Employer Pension contribution up to 5%
Free on-site parking