Senior Analyst

2 weeks ago


London, United Kingdom The Independent Full time

Senior Analyst e-Commerce Reports to : Senior Commercial & Trading Performance Manager

The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party-political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability, and to safeguard its values and journalism for the future.

The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as a news copy; the first to launch a concise quality compact paper; and the first – and only – major newspaper to pull off a successful transformation to fully digital publishing.

Through The Independent, Independent TV, eCommerce, indy100, subscriptions and other reader revenues, The Independent plans to continue the work of many decades, bringing much-needed independent journalism to over 100 million unique global visitors a month, make its voice ever louder and more insistent the world over.

We have an international editorial team with our main offices in London and New York.

The purpose of the role is to work closely with the eCommerce team to provide accurate and up-to-date reporting and analysis of all eCommerce activities, together with insights and recommendations for revenue improvements, strategic growth and efficiencies.

An accomplished data analyst with proven experience in e-Commerce.
A willingness to continuously improve, being adaptable and agile to align working methods with the needs of the business.

The Independent Data & Marketing department provides a centralised service to the business in areas that include analytics, engineering and data architecture, commercial data, subscriptions and CRM strategy, registrations, customer success, design and privacy compliance.

One section of the data department is focused on supporting the growth in reader revenues through subscriptions, donations and eCommerce. Diversity, Equity and Inclusion
We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that’s more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone.
Deliver reports and analysis on the performance of content, products, revenue and commission across all of the eCommerce verticals.
Work with the eCommerce team during any new business development pitches to ensure that data provision is at the forefront of discussions and negotiations.
Work with the eCommerce team during the onboarding processes of external partners to ensure they are providing the relevant information for reporting and analysis.
Manage and develop a direct report (Data Analyst).
Support a variety of eCommerce stakeholders, from junior journalists to the ceo, together with other areas of the business as and when required, for example the Marketing & CRM team, Commercial Data, Finance and Editorial.
Assist the content planning and assessment process by providing editorial insight for areas of the site with an eCommerce offering.
Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Python, SQL and GCP big data technologies.
Utilise our BI tool Domo to provide the business with a comprehensive set of dashboards around eCommerce. Liaise with senior stakeholders to agree KPIs.
Work closely with the Data Engineering team to ensure the quality and integrity of the eCommerce datasets.
Handle all data securely and responsibly, observing the Data Protection Act and Company Code of Conduct.
Educated to degree level or have at least 3 years relevant analytical/trading & performance experience.

· Proficient using Excel / Google Sheets and PowerPoint/Google Slides.
Experience of BI tools such as Looker, Power BY, Tableau or Domo.
The ability to work on multiple projects and manage conflicting demands.
An understanding of business applications of data.
Experience with SQL.
Experience of managing a junior analyst.

Inclusive: We champion diversity in our teams and in our reporting. We take risks and are always looking to try new ideas in pursuit of excellence.


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