Field Care Supervisor

2 weeks ago


United Kingdom Home Support Matters Full time

Join our Team as a Care Coordinator.
Join our team of coordinators and play a crucial role in planning our care team’s workload.
You’ll be part-time working at our Beccles Branch from 9:00am – 5:00pm, 32 hours per week, with Wednesdays off. Additionally, you will have on-call responsibilities, covering early/evening shifts and weekends on a rotational basis. Allocating Care Workers: Assign Care/Support Workers efficiently to customer visits, considering rostering practices, location, required skills, customer preferences and continuity of care.
Support the Care Team: Provide guidance and direction to the care team, ensuring adherence to best practices.
Support the Field Care Supervisors: Assist supervisors through effective communication, enabling timely risk assessments.
Complaint Handling: Record, Investigate, and respond to complaints within the specified timelines.
Care Worker Oversight: Oversee care workers to ensure they match customer requirements and address any issues promptly.
Previous experience in coordination, planning or booking is advantageous, but hands-on care experience is also valued.
Opportunities for Career Advancement & Growth.
Full Coverage of a comprehensive training program.
Pension scheme for financial security.
Company mobile phone for connectivity.
Ongoing support and development opportunities.
We welcome applications from experienced Care/Support workers and those seeking leadership roles. Apply now and be part of our compassionate and committed team at Home Support Matters.
Please note, Home Support Matters is not currently offering sponsorship opportunities, and applicants must provide evidence of their Right to Work in the United Kingdom.
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