Contract management lead

ClarusONE Sourcing Services, LLP, provides strategic generic pharmaceutical services for both Walmart Stores, Inc. and McKesson Corporation. Its’ mission is to enable access to affordable medicines, which it has successfully been doing since its inception in 2016.
ClarusONE is a joint venture between Walmart and McKesson, two of the top 10 biggest corporations in the USA, according to the Fortune 500 list. They have more than two decades of history working together to improve the quality and lower the cost of pharmaceutical care to patients. This partnership leverages McKesson’s demonstrated strength and expertise in global pharmaceutical sourcing in conjunction with Walmart’s strength and commitment to delivering leading health and wellness services to their customers.
ClarusONE Sourcing Services is headquartered in London and prides itself on its can-do attitude that has ensured millions of Americans pay less when buying generic pharmaceuticals every day.

Job Title: Process Improvement and Operational Excellence Lead
ClarusONE is an innovative business with big ambitions and lots of ideas. ClarusONE is constantly evolving to better support our Members and teams, exploringnew ways of thinking and changes to essential business processes.

To facilitate this change, we are looking to fill the role of Process Improvement and Operational Excellence Lead to provide significant support across the organisation to develop a culture of process improvement, lead challenging problem solving projects (in conjunction with our technical, product and data teams), help coach our leaders around operational excellence, and mentor more junior colleagues in the development of their own process improvement skill sets.

This role will work in partnership with all ClarusONE teams and report directly into the Director of Process Improvement and Business Execution. This is a high-profile role, ideal for someone with a great understanding of how to deliver process improvement, enable operational excellence and help evolve an already good improvement culture to being great.


Work with other enabling teams (such as product, technical and data) to create new ways of working
Establish processes with a digital first mindset
Work with teams to take them through the classic TPS approach of “standardise, optimise and transform” to step up new business processes and support them in their journey to automation and digitisation, with the intent of best utilising our people’s capabilities
Support other enabling teams to operationalise the impacts they are having on the business to drive enterprise objectives
Run change projects that have a strong process or performance bias
Lead change projects, reporting to the LT and supporting inputs into the board
Support the stepping up of governance cycles, working across the full life cycle of own PI projects, and coaching other team members in best practice
Support and lead elements of the culture roll out programme, working with stakeholders to identify their needs and the business’s baseline across key areas
Help design and iterate the programme throughout roll out


Project management experience (technology experience preferred)
Ability to build and maintain long term relationships.
Excellent communication skills and able to work with all levels of management and internal/external customers to get results quickly – able to communicate complex data to stakeholders in a simplified and action-oriented manner
ability to initiate and manage work with minimal supervision
Digital fist mindset
Pharmaceutical experience useful