Front Office Business Analyst

1 month ago

London, United Kingdom ING Bank N.V. Full time

ING is family friendly organisation, offering a hybrid working pattern, the team are required to be in the office for a minimum 3 days per week.
The Financial Markets (FM) landscape is changing rapidly due to intensified digitalisation and regulatory requirements across multiple jurisdictions. Within Front Office, the BA/PO/PM team (a.k.a. “Customer Journey Experts”) supports the controlled delivery of business application changes and consists of senior Business Analysts, Product Owners and Product Managers, with expertise in Business Analysis, Workflows, Test/Release Management and Business Consultancy, aligned to the Financial Markets (FM) business area. Their in-depth knowledge of the end-to-end business processes for the products underpinning the FM business (e.g. Cash Equities, Securities Finance, Derivatives, FX, Fixed Income and Commodities) ensures that they are able to provide the required business-focussed support to the squads and product areas to which they are assigned.
As a Business Analyst for the Commodities Trading desk, you will undertake a wide range of activities to successfully deliver change initiatives aligned to the strategic goals of the desk. This function will need to encompass the following roles & responsibilities under the One Agile Way of Working (OAWoW).
Combining market and systems knowledge, product management and business expertise to deliver new features and new workflows for Commodities Trading.
You are the interfacing function between various stakeholders (Trading, Sales, Ops, IT, Markets, Software vendor partners).
Helping the desk understand the challenges and the complexities of end-to-end workflow/product implementation, and how technology and process can be used to solve them.
You are one of the voices of the business to the squads.
Collaboration with traders to gather and document business requirements for sign-off.
You are at the forefront the implementation of the solution, having regular checkpoints with the development team.
Taking an active role in user acceptance testing (UAT), verifying against the requirements and taking to end users sign-off.
Providing training for users on new features, informing the support team of changes made at each release.
The point of contact for business-related queries you relay these queries to the Product Owner, and help get them prioritised.
Work with the Product Owner to create stories and assist with sprint planning or stakeholder management.
Act as a bridge between the business users and the development team.
Further expansion of strategic business capabilities to allow movement into a more senior role, such as Product Area Lead or Tribe Lead.
Commodities products content knowledge and proven experience working with Sales and Trading desks.
Content knowledge include: In-depth knowledge of, at least, one Commodities sub-asset class: Oil, Metals, Power and Gas, Carbon
Collaborative approach to projects that require coordination across multiple teams.
Able to work in a fast-paced Front Office environment
ING’s purpose is ‘Empowering people to stay a step ahead in life and in business’. you help others to be successful; Some companies see diversity as a box to be ticked. We see it as fundamental to our success and we encourage a proper work/life balance. At ING, you will be judged on your performance in line with the Orange Code.

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