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Sr Operations Project Analyst
4 months ago
Sr Operations Project Analyst page is loaded Sr Operations Project Analyst Apply locations Pennington Jacksonville time type Full time posted on Posted Yesterday job requisition id 24018006
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us
Job Description:
This job is responsible for supporting project or testing activities in an operation department or Line of Business, researching and documenting organizational reviews, and conducting workflow analysis, data preparation, and triggering. Key responsibilities include pulling testing output and comparing to templates/requirements, opening defects, updating statuses, and analyzing data. Job expectations include resolving complex problems based on business knowledge and defined project guidelines, executing test scripts, and partnering with Development teams to resolve defects.
Responsibilities:
Supports the Testing team in gaining an understanding of changes being executed, writing and executing scripts, completing data preparation, and conditioning and triggering events
Leads the resolution of defects, providing necessary documentation, and communicating with Development resources and project stakeholders on resolution and retest statuses
Coordinates with the business to execute on defined project tasks, including tracking of deliverables and their statuses, measuring progress against ongoing success measures, and escalating roadblocks in a timely manner
Analyzes current state processes, operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
Manages and administers key activities to support medium to large projects, such as coordination of change related activities, reporting, and testing
Communicates at all levels with business owners, stakeholders, and subject matter experts on all matters related to projects, such as the project plan, risks, issues, scope, assumptions, gap analysis, business requirements, and development of test plans and scripts
Line of Business Job Description:
Project Analyst responsible for providing end to end project management support for initiatives including requirements gathering, development support/analysis, testing and communication.
Ensuring test plans and test scripts are created and data is staged for pipeline and production testing (weekend availability for testing required during project release weekends). Provide post-production support to ensure any issues encountered are resolved with technology and business partners working in conjunction with the Production Support team. Provide project/testing support to more senior Product Owners on their large scale projects as needed. Plans, organizes, monitors and controls projects using appropriate tools and techniques to ensure efficient and effective project completion
Required Skills:
Analytical skills to research and solve business problems through requirements and testing.
Accountability for defect management and resolution through the lifecycle of the project.
Ensure detailed test plans and test scripts are created and data is staged for pipeline and production testing.
Relationship building across business, technology, operations and control partners and appropriately engaging partners during various stages of the project.
Ensure changes are communicated to all stakeholders through written communication or provided through live presentations (ex. demonstrations and / or business status update meetings.
Knowledge of navigating through Jira and familiar with the creation of Epics and Stories.
Desired Skills:
SAFE Certified PO/PM or familiarity with agile methodology
Knowledge of COBE or client onboarding and maintenance platform/systems
Prior project or leadership skills
Skills:
Attention to Detail
Written Communications
Active Listening
Collaboration
Oral Communications
Prioritization
Problem Solving
Critical Thinking
Risk Management
Shift:
1st shift (United States of America)Hours Per Week:
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