Internal Sales Coordinator

2 weeks ago

Blandford Forum Dorset, United Kingdom Dometic Full time
Job Description

Dometic UK Ltd are looking to recruit a driven and enthusiastic person to join our Aftermarket Internal Sales team. The role will be based in Blandford Forum, Dorset. Internal Sales Coordinator will work closely with the Area Sales Executive to ensure our customers receive an outstanding level of service, which focuses on relationship building and excellent communication in order to achieve and potentially exceed monthly / quarterly / yearly targets.

Main Responsibilities

  • Daily tasks will involve the careful management of emails which in turn will contain orders for processing, end to end order tracking, pricing requests and queries or complaints
  • The telephone calls will be answered quickly and efficiently and outgoing proactive call made to warm / hot leads
  • Create and manage the back / forward reports
  • Order entry
  • Support in person at industry shows / exibitions (x2 per year)
  • The post-holder may be asked to take on different tasks as required and all employees are expected to work collaboratively to support the overall goals of Dometic.
  • To be responsible for your own health and safety and be aware of other's health and safety in the workplace.

Who are we looking for?

Qualifications and Experience

We believe that the ideal candidate has the following qualifications and experiences:

  • Experience and proven proactive approach working in a sales or customer service environment (telephone based an advantage)
  • Experience of CRM systems
  • Knowledge of ERP/MRP software, desirable
  • Experience in achieving targets
  • Experience in administering accounts, desirable
  • High level of numeracy
  • Very good standard of written and spoken English

Success Factors

To be successful in this role, you understand the importance of our core values – Together We are Building our Future, We Embrace Change, We Play to Win and We Walk the Talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

In addition to embracing our core values, we believe that you possess the following skills, competencies and characteristics:

  • Good basic IT skills in standard MS Office software packages including Excel
  • Polite and confident telephone manner
  • Ability to confidently promote and up-sell products
  • Attention to detail and strong organisational skills
  • Good time management
  • Strong communicator
  • Flexible / adaptable
  • Problem solver, able to show initiative

Please apply as soon as possible by sending your cv. We will screen the applications continuously and start interviewing during the application period.

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by state or local laws.

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