Performance Assistant

About Network Rail
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.
Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.
From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it. Permanent, 35 hours per week, Hybrid working of 2/3 days in the office. We welcome applications from those seeking flexible or part time hours.
Midnight on Wednesday 17th December 2025
Band & Salary: Band 5
Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
Defined benefit pension scheme.
75% subsidy on rail and underground season tickets.
Up to 75% off leisure travel for you and your family (subject to terms and conditions)
️ Interest-free travel loan for train and car park season tickets.
Discounts at stations with your Network Rail pass.
Flexible/hybrid working arrangements.
️ Healthcare Scheme, GymPass discounts, Cycle to work plus more.
We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Assist in the monitoring and reporting on asset performance, reliability, productivity and efficiency.
Assist in measuring, reporting and benchmarking service/asset performance, reliability, productivity, and efficiency and identify areas for improvement.
Identify best practice in the management of asset and service performance, reliability, productivity, and efficiency and implement improvements.
Undertake analysis to determine trends and root causes.
Investigate and report on performance related failures and recommend corrective action.
Assist in the implementation of asset performance, reliability, productivity, and efficiency Improvement
initiatives, including data integrity and quality.
This will involve the production of ad hoc reports and query resolution.
Knowledge of service and asset reliability analysis techniques
Knowledge of service and asset reliability improvement techniques
present data
Knowledge of Network Rail Telecom process and techniques
At Network Rail, we have several employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. In IT Services, we have a group of Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment . For more information on D&I at Network Rail, please follow this link
powell4@networkrail.