Field Service Technician

2 weeks ago

United Kingdom Light & Wonder, Inc. Full time

Field Service Technician - Bradford page is loaded Field Service Technician - Bradford Apply locations Bradford, United Kingdom time type Full time posted on Posted 26 Days Ago job requisition id R314359

Gaming:

Welcome to the world of land-based gaming. Light & Wonder’s gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Location: Bradford

Salary: £23,000 basic salary plus additional £1,300 shift allowance

Company Overview: Light & Wonder, a prominent entity in the gaming and betting industry, is actively recruiting Field Service Technicians to oversee customer sites in the Bradford area. With a commitment to excellence, our organization thrives on delivering superior service, installations, and repairs for cutting-edge betting and gaming terminals.

Responsibilities:

  • Execute new shop installations to the highest standards.
  • Supervise the coordinated removal of equipment from customer premises.
  • Foster and maintain positive customer relationships, providing comprehensive operating procedures, event instructions, and updates on new software/hardware.
  • Conduct routine shop visits and maintenance as directed by the Line Manager.
  • Log and address concerns, incidents, and customer feedback.

Qualifications

  • A passion for technology with a demonstrated ability to quickly learn and adapt to new systems.
  • Strong customer service skills with clear and confident communication abilities.
  • Exceptional time management skills and a goal-oriented approach to work.
  • Possession of a full UK driving license.
  • Relevant qualifications will be considered; limited experience may be acceptable.
  • Ideally, previous experience in a technical role, particularly within the gaming/electronics or IT sector.

Working Conditions: This role requires travel within the designated geography, with occasional travel to other areas for coverage. A commitment of 40 hours per week is expected, following a rolling 5 days out of 7 days working pattern. Light & Wonder provides a company van, mobile phone, tablet, and all necessary equipment.

Note: We regret to inform you that, at this time, we are unable to sponsor visas. Applicants must have the right to work in the UK.

Join Light & Wonder and be part of a dynamic team contributing to the forefront of betting and gaming technology. Elevate your career in a professional and innovative environment. Apply now to become a valuable member of our growing team.

About Us

Light & Wonder is the leading cross-platform global game company singularly focused on creating games that players love to play wherever they love to play them, be that land-based casino, online or on mobile. Headquartered in Las Vegas, Nevada with 5,000 employees across six continents, we create content, hardware and systems that connect iconic titles across any place or channel. By turning games into expansive entertainment, Light & Wonder keeps thrilling players with characters and stories they can’t get enough of.

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