Pensions Specialist

4 weeks ago


Audenshaw Greater Manchester, United Kingdom Brother International Europe Ltd Full time

Talent Management Officer at Brother International Europe Ltd | BSc Psychology with Business | CIPD Qualifications
Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. At Brother, we are proud to deliver amazing IT services and experiences through our talented people in an agile and customer-centric way.
A Fantastic opportunity has arisen for a Customer Experience Specialist to join Brother in our European Product Service and Support. The Customer Experience Specialist will have full responsibility to deliver an exceptional Customer Experience across all channels measured through our CSAT programme. Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows.
Conduct analysis of previous Chat Bot data to highlight areas for improvement.
Liaise with online Customer Support development teams and reviewers in Japan, US and European Brother sales offices, to achieve consistent content in terms of style and terminology, and continuously look for ways to improve the quality and user-friendliness of the content intended for Brother customers to increase self-help.
Review, edit and create English-language content for FAQs and other product information when required.
Manage project schedules to ensure the achievement of all deadlines.
A limited amount of Travel time throughout Europe.
Proficient in Microsoft Office products with strong excel Excel skills
Strong experience in Chat BOT/Chat GPT development, implementation and improvements
Knowledge of a European language
We’re actively building diverse teams and welcome applications from everyone. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve.
And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances.
Seniority level Mid-Senior level

Employment type Full-time

Get notified about new Customer Experience Specialist jobs in Audenshaw, England, United Kingdom .
Customer Service Executive - No experience needed.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#


  • Pensions Specialist

    1 month ago


    Audenshaw, Greater Manchester, United Kingdom Brother International Europe Ltd Full time

    About Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Brother...

  • Pensions Specialist

    1 month ago


    Audenshaw, Greater Manchester, United Kingdom Brother International Europe Ltd Full time

    About Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Brother...


  • Manchester, United Kingdom XPS Pensions Group Full time

    We are an award-winning Pensions Consultancy with over 1600 staff in 17 locations across the UK. XPS Self Invested Pensions is part of XPS Pensions Group. We manage relationship with thousands of clients and hundreds of professional financial advice firms. Our team of specialist staff look after SIPP and SSAS client assets worth £2.5bn. Our emphasis on...

  • Pension Specialist

    3 weeks ago


    Stockport, Greater Manchester, United Kingdom Employment Solutions Ltd Full time

    An esteemed engineering firm, with a rich history spanning over a century, seeks a Welding Specialist to bolster its welding coordination team. Renowned for delivering top-tier engineering solutions globally, we are committed to excellence in all facets of our operations. Ideal for individuals with IWS/EWS qualification and TWI registration, possessing a...

  • Pension Specialist

    1 week ago


    Stockport, Greater Manchester, United Kingdom Employment Solutions Ltd Full time

    An esteemed engineering firm, with a rich history spanning over a century, seeks a Welding Specialist to bolster its welding coordination team. Renowned for delivering top-tier engineering solutions globally, we are committed to excellence in all facets of our operations. Ideal for individuals with IWS/EWS qualification and TWI registration, possessing a...


  • Sale, Greater Manchester, United Kingdom Recruit Wealth Ltd Full time

    Our client, a notable industry pension provider, collaborate with regulated financial advisers offering a range of personal pensions for UK and non-UK residents. They offer advanced pension products, which have won various industry awards to date, with an unwavering focus on clients and their products. With a clear focus on financial services technology...

  • Pensions Lawyers 4+

    2 months ago


    London (Greater), United Kingdom Hays Specialist Recruitment Limited Full time

    Pensions Lawyer 4+ (mixed role) To £££This popular City firm is looking for an ambitious lawyer to join their highly ranked pensions team. Enjoy working on a mixed caseload of contentious and non-contentious matters in both the private and public sectors.The team advises both employers and trustees to run their schemes as well as advising on a variety of...


  • Manchester, United Kingdom NJR Recruitment Full time

    **TECHNICAL SPECIALIST - PENSIONS & WEALTH MANAGEMENT** **LOCATION: REMOTE** **SALARY: 30,000 - 40,000 BENEFITS** Benefist on Offer: - Share Incentive Plan - Group Pension - Life Assurance - Income Protection - Health Cash Plan **One of the following Product Range is Required**: Pensions - SIPP, SSAS, DB or DC, Employee Benefits, Investments, Trusts &...


  • Greater Manchester, United Kingdom Sammons Group Full time

    **Job Title**:Pensions Administrator - **Contract Type**:Permanent - **Location**:Greater Manchester - **Industry**:Financial Services - **Salary**:Negotiable - **Job base**:Hybrid - **Reference**:1365220 - **Contact Name**:Sammons Group - **Job Published**:06/01/2023 10:48 **Pensions Administrator**: **Greater Manchester | Negotiable | Posted today**: Join...


  • Mortlake, Greater London, United Kingdom K3 Capital Group Plc Full time

    Our experts advise clients on business transactions, resolving business disputes, mitigating risk and managing operational as well as financial challenges. We have deep experience and specialist expertise in restructuring and insolvency, corporate finance, forensic accounting and investigations, cross-border asset recovery and creditor services. We work...


  • Mortlake, Greater London, United Kingdom K3 Capital Group Plc Full time

    Our experts advise clients on business transactions, resolving business disputes, mitigating risk and managing operational as well as financial challenges. We have deep experience and specialist expertise in restructuring and insolvency, corporate finance, forensic accounting and investigations, cross-border asset recovery and creditor services. We work...


  • Trafford, Greater Manchester, United Kingdom Recruit Wealth Ltd Full time

    Our client, a notable industry pension provider, collaborate with regulated financial advisers offering a range of personal pensions for UK and non-UK residents. They offer advanced pension products, which have won various industry awards to date, with an unwavering focus on clients and their products. With a clear focus on financial services technology...


  • Trafford, Greater Manchester, United Kingdom Recruit Wealth Ltd Full time

    Our client, a notable industry pension provider, collaborate with regulated financial advisers offering a range of personal pensions for UK and non-UK residents. They offer advanced pension products, which have won various industry awards to date, with an unwavering focus on clients and their products. With a clear focus on financial services technology...


  • Manchester, United Kingdom Reed Talent Solutions Full time

    **Pension Wise Guidance Specialist FTC until 31^st March 2024** **Manchester** - Hybrid Working £27,832 per annum, (pro-rata if part time) Pension Wise is a free and impartial government service that offers people guidance on their defined contribution pension options. Citizens Advice provides appointments both face to face and via telephone. You’ll be...


  • Manchester, United Kingdom Siemens Healthineers Full time

    Join us in pioneering breakthroughs in healthcare. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the...


  • Manchester, United Kingdom Siemens Healthineers Full time

    Join us in pioneering breakthroughs in healthcare. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the...


  • Greater Manchester, United Kingdom Executive Network Legal Ltd Full time

    Pensions Solicitor, up to 4 years’ PQE, Greater Manchester. A specialist team is offering a newly established position for a skilled and ambitious Pensions Solicitor. Pensions Solicitor You will advise on all aspects of pensions law including scheme mergers, solvent restructuring, buy-ins/buyouts, pension issues on corporate transactions as well as...

  • Pensions Solicitor

    2 weeks ago


    Greater Manchester, United Kingdom JMC Legal Recruitment Full time

    Pensions Solicitor | 2-4 years PQE | Growing Top 100 firmThis firm is one of the UK's most sought-after full-service law firms. This can be evidenced by their continual climbing of the Top 100 Law firm's rankings and their 2023 Top Tier Legal 500 and top Ranked Chambers awards.Their core values centralise around investing in people to bring the best out of...

  • Pensions Solicitor

    5 days ago


    Greater Manchester, United Kingdom BCL Legal Full time

    We are pleased to present this unique opportunity to join a leading national Legal 500 Law Firm based in Manchester. This is a superb opportunity to join an award-winning, modern, dynamic, and supportive law firm offering specialist quality legal advice in a niche serious injury sphere. The firm is recognised across the region for its...


  • Manchester, United Kingdom WTW Full time

    Role : You will be joining WTW as a technical pensions consultant with experience working on core UK defined benefit pensions actuarial work and with a preference for a more technically-focussed, non-consulting role. Location: As part of our national resourcing approach, you will be able to select any of the following GB locations as your office base:...