Holiday Advisor

2 weeks ago


Fulham Greater London, United Kingdom Big Yellow Group plc Full time

Role: Full Time Sales Advisor / Location: Fulham / Salary: £27,440 per annum (OTE £30,184) plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. Look no further, we’re on the hunt for our next Sales Advisor, to join our Big Yellow family.
We don’t sell space here, we’re here to help with life changing situations - whether that’s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible.
So, if helping people is your thing, then this is THE job for you.
As a Sales Advisor, you’re not just sitting at a till and you’re definitely not moving boxes - you’re helping people through the biggest moments of their lives.
So think of this as a hybrid role: part customer service, part sales and part facilities management. With a good understanding of our customers’ needs you’ll help them decide what the best solution is for them
You’ll maximise sales at every opportunity through promoting our products and services
You’ll offer the highest quality of customer service in person, via email or phone (you’d be surprised how a cuppa can make a huge difference to someone’s day)
Completing daily health and safety walkarounds you’ll help to maintain the general cleanliness of the site
You’ll carry out general administrative tasks on our database
A great listener with a genuine interest in helping people?
Quarterly bonuses averaging around 10-12% a year of salary
~28 days holidays (that includes taking bank holidays into account)
~ Plus an additional day off for your birthday
~ Great pension and sharesave schemes
~ Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans
~ Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave
~ Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering


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