Senior Broker

3 weeks ago


Bournemouth Dorset, United Kingdom Collaborate Recruitment Full time

Working as part of a busy team within the wider head office environment, the successful candidate will be handling incoming calls and queries from customers, supporting potential customers with queries regarding memberships and guiding them through the initial sign-up process to onboard them as a new member. Previous experience of working in either the Financial Services, Insurance or Mortgage sectors would be hugely advantageous for this role.

Communicate effectively with internal departments and senior members of staff
Respond to queries in a timely manner - you will be liaising with customers both over the phone and on email, so an ability to multi task, is essential
Handle queries by email & telephone - professional communication skills and a polite telephone manner are essential
Excellent written and spoken English and the ability to communicate with people at all levels
An understanding of mortgages / insurance markets is essential for this role.



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