Supervisor - Harrods, Knightsbridge

1 month ago

London, United Kingdom Devialet Full time

Headquartered in Paris, Devialet is on a mission to elevate sound to its rightful place in people's life, innovating across acoustics and purposeful design. Our expansion began with ADH, a revolutionary patented invention that would forever change high-end amplifiers. This hybrid technology seamlessly blends digital and analog to produce sound quality unlike anything previously experienced.

A t Devialet, each day is more electric than the last. That’s what it means to be part of an incredible adventure with highly skilled, highly engaged, creative talents. Our engineers, designers, sales, marketing, manufacturing and operations teams are obsessively dedicated to inventing tomorrow so we can carry on delivering incomparable emotion to as many people as possible.

We are looking for talented women and men who want to support our projects and values. The revolution of high end audio can be yours as well.

We are currently looking for a full time Supervisor in our store at Harrods, Knightsbridge.

Ready to join us ?

Missions:

  • Support the team to achieve sales target and KPIs set for store and individuals

  • Set an example to the team by providing an exceptional sales and advisory service to our customers, using your personal experience and know-how to develop sales and achieve Devialet's ambitions

  • Support the Concession Manager in motivating staff and enhancing team morale

  • Work closely with all departments: Customer Support, HR, Finance, Operations, and Marketing to ensure corporate guidelines and procedures are adhered to within the team at the store

  • Build long-term relationships with customers, prospects and partners

  • Be on top of product innovations during training sessions and frequently support in-store training sessions with sales associates

  • Managing inventory, deliveries, and shipments to customers

  • Ensure an impeccable shop experience in line with Devialet standards

  • Support with reporting traffic information, client typology, efficiency of the commercial pitch and the processes to optimize the staff presence at the store

Our requirements profile includes:

  • Dynamic, driven by a desire for enterprise and success, you are looking for a new challenge

  • Prior experience as a Supervisor in luxury retail or relevant industry

  • Autonomy, Problem-solving abilities, and entrepreneurial drive are essential

  • You have a sense of initiative, you are rigorous and autonomous.

  • Leadership qualities with high ambitions

  • Strong computer skills

  • English speaking. Mandarin and Arabic language are a big plus

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