Current jobs related to Operations director - BurtononTrent Staffordshire - Solmar Villas

  • Operations Director

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    Burton upon Trent, Staffordshire, United Kingdom Dellner Polymer Solutions Full time

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  • Operations Director

    4 days ago


    Burton upon Trent, Staffordshire, United Kingdom Dellner Polymer Solutions Full time

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  • Operations Director

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    Burton upon Trent, Staffordshire, United Kingdom Dellner Polymer Solutions Full time

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  • Operations Director

    7 days ago


    Burton upon Trent, Staffordshire, United Kingdom Dellner Polymer Solutions Full time

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  • Operations Director

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    Burton upon Trent, United Kingdom Dellner Polymer Solutions Full time

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  • Operations Director

    7 days ago


    Burton Upon Trent, United Kingdom Dellner Polymer Solutions Full time

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  • Operations Director

    16 hours ago


    burton upon trent, United Kingdom Dellner Polymer Solutions Full time

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  • Operations Director

    5 days ago


    Burton Upon Trent, United Kingdom Dellner Polymer Solutions Full time

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  • Operations Director

    5 days ago


    Burton Upon Trent, United Kingdom Dellner Polymer Solutions Full time

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  • Burton upon Trent, Staffordshire, United Kingdom Dellner Polymer Solutions Full time

    About the RoleWe are seeking an experienced Operations Director to lead our operations team in driving productivity, efficiency, and profitability. As a key member of our management team, you will work closely with the MD to develop and execute strategic plans, prioritise safety, quality, and customer focus in daily activities, and drive continuous...


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  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Appointments Personnel Full time

    Job DescriptionJob Title: Head of OperationsJob Summary:We are seeking an experienced Head of Operations to join our team at Appointments Personnel. As a key member of our organization, you will be responsible for overseeing the operational strategies that drive our manufacturing business forward.Key Responsibilities:Oversee critical departments including...


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  • Burton upon Trent, Staffordshire, United Kingdom Dellner Polymer Solutions Full time

    About Dellner Polymer SolutionsDellner Polymer Solutions is a leading manufacturer of polymer products for various industries, including off-highway, defence, industrial, and marine. Our company is part of the Dellner Group, a privately owned industrial group with a global presence.Job SummaryWe are seeking an experienced Operational Innovations...


  • Burton upon Trent, Staffordshire, United Kingdom Dellner Polymer Solutions Full time

    About Dellner Polymer SolutionsDellner Polymer Solutions is a leading manufacturer of polymer products for various industries, including off-highway, defence, industrial, and marine. Our company is part of the Dellner Group, a privately owned industrial group with a global presence.Job SummaryWe are seeking an experienced Operational Innovations...


  • Burton upon Trent, Staffordshire, United Kingdom Dellner Polymer Solutions Full time

    About Dellner Polymer SolutionsDellner Polymer Solutions is a leading manufacturer of polymer products for various industries, including off-highway, defence, industrial, and marine. Our company is part of the Dellner Group, a privately owned industrial group with a global presence.Job SummaryWe are seeking an experienced Operational Innovations...

  • Operations Director

    4 months ago


    Newark-on-Trent, United Kingdom Future Prospects Full time

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  • Operations Director

    4 months ago


    Newark-on-Trent, United Kingdom Future Prospects Full time

    **Operations Director (Construction)** **Newark, Full Time, Permanent** **Circa £60,000- £100,000** Our multi award-winning Newark based Client is looking for an **Operations Director** (Construction) to join their team on a full-time permanent basis. **THE ROLE** The **Operations Director** is responsible for full management of the company and the...

Operations director

4 months ago


BurtononTrent Staffordshire, United Kingdom Solmar Villas Full time

Company Description Solmar Villas is a family-owned business based in Burton Upon Trent. We specialize in providing beautiful villas with private pools for clients across Europe. With over 30 years of experience, we offer a wide range of villas across more than 30 destinations. Our priority is to make the booking process smooth and ensure that our guests have everything they need before and during their stay. With our villa managers nearby and 24/7 phone support, we provide peace of mind for our customers. In order to make an application, simply read through the following job description and make sure to attach relevant documents. Role Description This is a full-time hybrid role for an Operations Director at Solmar Villas. Based out of our Burton Upon Trent offices Monday - Wednesday, then home based on the remaining days. The Operations Director oversees the smooth, efficient running of the day-to-day operational business. Under their remit, they are responsible for Customer Experience and Operations throughout the customers journey including direct leadership of the Pre-Travel, Overseas and Customer Resolution teams. You have responsibility for ensuring the customer and supplier experience is seamless by promoting excellent customer and supplier service through effective team management.. You will lead the implementation of business processes and strategies, working in partnership with other departments to ensure the smooth business operation and drive the strategic and operational direction of the company through their experience and track record of adding value to business performance. Key Responsibilities

  • Lead, coach, develop, recruit and retain talent/future talent.
  • Manage team performance; develop and evaluate the team members on agreed KPIs. Review workloads and staffing of Customer focused teams.
  • Spearhead, lead, develop and deliver workflow processes and system improvements within the operational team and collaborate with other departments on those changes.
  • Define and guide department activities and communications to ensure best practice, adherence to standards and operational efficiency
  • Drive improvements in villa operations and guest satisfaction by fostering a collaborative team environment
  • Develop and maintain metrics, analytical reports, key performance indicators to optimise operations
  • Oversee and manage the operational and strategic elements of the operations function
  • Prepare and present annual business plans to the MD and lead the company’s understanding of the operational performance of the business
  • Execute a continuous improvement process to ensure the business focuses on mid- and long-term operational plans
  • Proactively seek out opportunities and then deliver business improvements that increase effectiveness, improve efficiency and add value
  • Analyse and develop performance insights including business trends, drivers, opportunities and threats to determine innovative strategies
  • Lead crisis management activity to ensure the company response to a potentially disruptive or unexpected event is effective to include planning the response, establishing monitoring systems and practices to detect early crisis and establish/train stakeholders
Requirements/Qualifications
  • A minimum of 5+ years of operational experience in driving a customer first operational approach at a similar structural management level in the travel industry is essential.
  • Excellent problem-solving and decision-making abilities
  • Strong leadership and communication skills
  • Proven track record in interrogation of existing process and transformational process development
  • Leadership experience; proven experience of managing, motivating and leading a team
  • Strategic and critical thinking; be able to understand business opportunities; applying innovative thought to exploring these to their full potential
  • Excellent communication skills, both verbal and written; demonstrating an ability to communicate and influence at all levels
  • An ability to work under pressure, dealing with tight and ever-changing deadlines whilst demonstrating high levels of competency and commitment
  • An adaptable approach to supporting the business outside of working hours, if needed, in business-critical situations