Operations Planning Specialist

4 weeks ago


United Kingdom Nexere Consulting Full time

We are currently seeking an enthusiastic Office Operations Specialist to join our team on a 1-year contract basis. The successful candidate will play an active role in driving their workstreams within the business management team to make a measurable impact on department excellence, culture, and transformation.
Responsibilities:

Support Business Operations, KPIs, and Transformation.
Support specific events, planning, and execution.
Manage security control for access to relevant document retention portals and restricted software licenses.
Improve department asset utilization.
Report for Annual File Review.
Accurate and clear reporting of all data types and identification of duplicate files to increase efficiency for all department users, ensuring the availability of current storage.
Liaise with internal IT and Facilities teams regarding capacity planning for users.
Construct relevant Process Document Guides, including How Tops/Single Point reference guides, and maintain knowledge of 'Best practice' methods.
Support Ride and Drive Benchmarking events, which requires a clean driving license.
Monitor office stock and coordinate upgrades (IT equipment, desks, lockers, chairs, DSE provisions, etc.).
Support teams with IT hardware and software audits as required.
Coordinate new starter onboarding and planned leaver offboarding equipment.
Plan organization resources moves for co-location.
Ensure office move delivery, ensuring all IT has the correct setup post-move.
Manage software requests and filter application access to the relevant areas of Digital for the department.
Act as an escalation point for IT-related issues within the department, supporting engineers and other colleagues to manage resolutions through our third-party supplier.

Skills Required:

Knowledge of IT hardware and software.
Working knowledge of Microsoft Office Tools.
Knowledge of DSE connectivity end-user requirements.
Experience of project delivery.
Experience of Security Control for access to relevant document retention portals and restricted software licenses.
A clean driving license.

Experience Required:
Customer service background with working knowledge of IT hardware and software.

Experience Preferred:

Office Moves Project Delivery.
Background in IT.


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