Client Delivery Senior Project Manager

4 weeks ago

London, United Kingdom MindGym Full time

MindGym was created to transform the performance of people, by changing how they think, feel and behave every day. We deliver change through our one-to-one coaching app and digitally enabled workshops which form part of a growing suite of products.
Today our client list includes most of the FTSE100/S&P100, including some of the world’s biggest organisations such as Unilever, Coca-Cola, Vodafone and Microsoft. Our passion to help people use their minds more effectively so they get more out of life and give more to others.
The Senior Project Manager (SPM) demonstrates a passion for effective and creative project management. The SPM is an expert in Mind Gym’s most complex project management, able to evaluate progress and quality of resources whilst building strategies toward mitigating risk.
Senior Project Managers have found their voice within the business and have an expertise running projects at scale. SPMs are the driving force of the team, able to grow accounts strategically, and unite cross functional teams.
Account and Stakeholder Management
Forms strong strategic relationships with clients through ongoing relationship management
Takes ownership in identifying and cultivating commercial opportunities with other teams, while keeping their leadership informed
Retains full responsibility for commercial and financial aspects of projects as well as client’s business
Outlines service delivery and revenue growth strategies for potential and existing clients while communicating with all relevant stakeholders
Project Management
Oversees projects both directly and indirectly through others within the team. Regardless of the method, the SPM retains full knowledge and understanding of progress, risks and mitigation plans
For every project an SPM oversees, they will be seen as the single go-to person by all stakeholders both internal and external. Using project management and CRM tools, build and manage project plans ensuring projects are properly resourced and deadlines are met, and creates and manages both development and delivery bookings to ensure accuracy in their impact for commercial reporting
Acts as the core to any project, rallying teams and ensuring projects are properly resourced throughout their lifecycle. Mentors others through ongoing support and leading sessions in the onboarding process for new employees
Coaches and oversees Associates and Project Managers across all projects and programs, ensuring all KPIs are met and any performance concerns are shared with the individual’s manager
Working with other SPMs, sets agenda and leads project team meetings
Assists with professional development of Associates and PMs within the team, provides feedback and measurements on KPIs while looping in management
Extensive experience independently managing cross functional projects
Ability to sell services and products to existing client base
Bachelor degree or equivalent
25 days annual leave
~ Private medical insurance
~ Critical life insurance
~ Pension (5% company contribution)
~ Travel insurance
~ Cycle to work scheme
~ Season ticket loan
~ Gym subsidy
~ Unlimited mental health support, 24/7 unlimited remote GP

MindGym is committed to diversity, equity and inclusion. We offer equal employment opportunities to all applicants regardless of age, gender, ethnicity, disability, sexual orientation, religious beliefs, marital or parental status.
We support flexible working arrangements for all roles unless operational requirements require otherwise.

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