Digital Executive

2 weeks ago

London, United Kingdom Clarion Events Inc. Full time

We’re proud that our core values of PASSION , CARE , IMAGINATION , and TRUST define the way we carry out our work across all of our exhibitions and conferences.
If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.
The ideal candidate will have excellent communication and problem-solving skills, be a team player, and have the ability to organize their time to manage multiple projects.
Clarion’s Digital Marketing Division is the home of two market-leading brands Traffic & Conversion Summit & Affiliate Summit. Affiliate Summit runs the biggest affiliate marketing events in the world, and attracts thousands of advertisers, networks, agencies, and affiliates from the US and across the globe. Traffic & Conversion Summit is the biggest independent digital marketing conference in North America, we have a mind-blowing pedigree of speakers including Richard Branson and Arnold Schwarzenegger.
We bring together SMEs, bloggers, Instagram influencers and the world’s largest eCommerce brands. Our Vegas show sells out every year as you have probably seen EVERYBODY (including your granny) is now shopping online. The pandemic changed EVERYTHING, it has forced the digital marketing industry (and that includes us) We are at a really exciting time of transformation in our business as we launch new content for the industry, and ultimately become even more customer obsessed than ever before.
Clarion Events and the Digital Marketing portfolio embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Monitoring and updating the floorplan to ensure accuracy with floorplan weekly.
Project management of key work streams that focus on customer satisfaction.
Effective coordination with event management, marketing, finance, and operations teams to ensure registered Sponsors and Exhibitors in good financial standing prior to the show.
Working closely with customers to ensure their long-term satisfaction and encourage their continued participation in future events.
Testing registration function and customer journey pre-show launch, to ensure a seamless registration experience.
Experience with CRM platforms (Salesforce, Zendesk, Freshdesk, or equivalent).
Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to deal with problems involving several concrete variables in standardized situations.
Flexible approach, able to operate effectively with uncertainty and change.
Desirable experience in the trade show or event management industry.
Bachelor’s degree preferred.

~25 days’ holiday plus bank holidays
~ Summer Hours in August (3pm finish on Fridays)
~ Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
~ Pension Scheme
~ Private Medical Insurance
~ Health Cash Plan
~ Season Ticket Loan
~ Cycle to Work Schemes
~ Free on-site gym and shower facilities
~ Free flu vaccination – offered on site once a year for all employees

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