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Property Housing Officer
2 months ago
Job Title - Housing Officer
Contract - Permanent
As the Housing Officer, you will be responsible for managing a designated patch, ensuring high levels of engagement with residents and other stakeholders. This varied role will see you handling tenancy queries, enforcing tenancy conditions, supporting vulnerable residents, and collaborating with internal teams to deliver top-quality services. The position offers a blend of in-office and remote working, with flexible, hybrid arrangements.
Ensuring timely action on fire risk assessments and managing void properties.
Liaising with community safety teams to address concerns and lead on tenancy enforcement.
Conducting tenancy visits and managing repairs or safeguarding issues.
Participating in a paid emergency duty rota (one week every 8-10 weeks).A relevant housing qualification or significant experience in housing management is desirable.
Strong interpersonal and relationship-building skills, with a focus on delivering high standards of customer service.
A valid driver's license and access to a vehicle are essential for this role.
Excellent communication and IT skills, with knowledge of Microsoft Word and Excel.If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an email to (url removed)
