Data Cleanse Administrator

2 days ago

United Kingdom LB Group Full time

LB Group Ltd is a leading, UK Top 50 Accountancy firm. With a heritage spanning over 60 years, we have more than 300 accountancy professionals and over 100 support staff based in Stratford, Colchester, Chelmsford, Ipswich, Halstead, Harlow, Orpington, Sidcup and Sutton. We advise businesses, government and public sector organisations and individuals in the UK and internationally across seven principal practice groups: Accountancy & Advisory, Tax and Planning, Audit Services, Corporate Finance, Digital Solutions, Payroll and Financial Planning.

We have invested continuously in technology and gained in-depth knowledge across a broad range of markets, growing through acquisitions and private investment. We offer an exceptional service to our clients, with access to our sector experts to develop the strategy that will help them reach their goals. We keep a finger on the industry pulse, so our clients receive the best short to medium and long-term advice.

The post holder will be expected to operate in line with our workplace values “RIALTO.”

Respect, Integrity, Aspire, Learn, Teamwork and Ownership. LB Group appreciates all its employees with people at the heart of what we do, to ensure we are authentic, warm, and relatable to those we serve.

Purpose of the Role

Due to continued growth, LB Group is recruiting for a new role as a Data Cleanse Administrator to come and join the Business Support team in either our Colchester or Ipswich office.

This is an essential role to the success of LB Group, where you will ensure all our data is managed correctly and updated accordingly.

Accountabilities

The role demands excellent organisational skills and a strong understanding of service delivery in a financial services organisation to drive efficiency and enhance client service delivery. The role will ensure:

  • Ensure all clients contact details are correct and updated.
  • Responsible for the accuracy and input of new data entry into the system, this can include data collection, data manipulation into required formats and quality checks prior to data entry.
  • Validate that all clients have a preferred correspondence email, billing email and phone number.
  • Ensure all clients have an assigned manager and partner office allocated on the system.
  • Take ownership and accountability for error checking within your day-to-day activities, support any error reporting and resolution activities required within the system.
  • Archive clients who are no longer using our services / close any duplicate accounts.
  • Maintain strong relationships with internal stakeholders to support the firm’s business objectives.
  • Identify areas for process improvement and lead initiatives to streamline operations and reduce costs.
  • Implement new technologies and systems to enhance the efficiency of business support functions.

Skills/Qualifications

We are looking for someone who is a true systems and data advocate, who is motivated by being part of a team working through a high level of improvement change whilst committing to improving and maintaining data changes and accuracy. Highly confidential by nature, diligent, accurate and with an eye for the detail, this individual will be able to manage a volume of data whilst identifying areas of potential gaps.

  • Previous administration background
  • Excellent attention to detail
  • Strong problem-solving skills
  • Excellent organisational and time management
  • Effective communication and interpersonal
  • Ability to work independently and collaboratively in a team environment.

Core Benefits:

At LB Group, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:

20 days holiday (FTE) plus Bank Holidays (Sept-Aug).

Opportunity to purchase 3 extra days holiday per year.

Auto enrolment Pension Scheme with True Potential)

Death in Service.

Professional membership support

Paycare – claim money back for Dental / Optical / Professional Therapies

Dress for your Diary Policy.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

LB Group is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

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