Senior Operational Manager

4 weeks ago


York North Yorkshire, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

You will be driven and passionate about Community Services and will have a track record in service improvement and development.
You will be responsible for operational management across the Adult Community Services we provide, giving support and leadership to the wider team. You will work in partnership with the Matrons and AHP Operational Manager as the senior leadership team charged with delivering an exciting vision for community services, shaping services, partnerships and a workforce that will drive forward our commitment to outstanding care.


You will be strategic in your understanding of the importance of developing services outside of hospital, and how different parts of the system impact on each other, while remaining calm and decisive in times of escalation. You will be a strong communicator with the influencing skills, political astuteness and resilience to ensure patient safety, quality, access and a positive patient, carer and staff experience is upheld.


You will also be required to participate in the hospital management on-call rota.
We offer a range of benefits to support our staff including:


~ Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
~27 days holiday rising to 33 days (depending on NHS Trust service)
~ A variety of different types of paid and unpaid leave covering emergency and planned leave
~ Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
~ NHS Car Lease scheme and Cycle to Work scheme
~ An extensive range of learning and development opportunities
~ Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers


Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. recruitment@nhs.net.


As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.


COVID-19 Vaccination Requirements


Post graduate qualification or equivalent experience
Evidence of continued professional development
A willingness and aptitude to undertake further training as required to carry out the role

NHS Management experience at band 7 level or above or equivalent
MBA,MA)/post graduate qualification in a relevant area or masters level equivalent experience

Significant experience of the Acute or Community Health Provider sector with previous experience of working at senior management level
Experience of change management, policy development, organisational change, service development
Experience of managing or supervising of junior staff
Demonstrate experience of budgetary and financial management skills
Experience in NHS complaints management
Promote and lead risk management/clinical governance and its implications to the relevant specialty

York and Scarborough Teaching Hospitals NHS Foundation Trust



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