Technical Sales

2 days ago

Caterham Surrey, United Kingdom Vistry Group PLC Full time

We have an exciting opportunity for a Sales Progressor to join our team within Vistry South East, at our Caterham office in Surrey. As our Sales Progressor, you will progress reservations to exchange and legal completion within the company agreed timescales.

You will also support the customer journey and effect timely exchanges through regular communications with solicitors, mortgage brokers and estate agents, dealing with issues promptly and efficiently.

You will keep the business informed on all sales progress for accurate financial legal completions forecasting.

Competitive basic salary and annual bonus
Up to 33 days annual leave plus bank holidays
Private Healthcare
Enhanced maternity, paternity and adoption leave
Competitive contributory pension scheme
Life assurance - 4 x your annual salary
Share incentive schemes
Behave in line with our company values - Integrity, Caring and Quality
5 GCSEs/GCEs including Maths and English, or equivalent
Legal and/or Estate Agency, New Homes background
Experience with CRM systems
Intermediate Excel skills
A good understanding of building regulations and legal obligations
Proficient with MS Office programmes, specifically Outlook, Word and Excel and Sales software e.g. Excellent telephone manner and email etiquette
Willing to be flexible in respect of day-to-day duties and hours worked
Legal Conveyancing knowledgeMore about the Sales Progressor role…

Update Keys with all sales progress activity, keeping all plot records up to date with accurate information.
Liaise with the Sales Director, Sales Manager and Marketing Manager from site set up and manage Keys - Dynamics 365 Database from Coming Soon until site sales presence.
Proactively communicate on a daily/weekly basis to the Sales Director any issues with conveyancing and plot progression to ensure completions targets are achieved.
Ensure new developments are set up with the legal teams in readiness for the first sales release.
Produce weekly sales progression tracker for sales team.
Keep in touch with the sales team and the customer updating them on their purchase and advising them of actions they need to take.
Liaise with mortgage lenders, solicitors and estate agents and other Vistry departments to deal with any issues that arise.
Attend weekly sales/build meeting and forecast expected exchanges, providing reasons for delays on overdue contracts.
Report on KPIs including outstanding contracts, time taken to achieve exchange, upcoming legal completions.
Generate general letters/memos, e.g. pre-contract meeting letters, 35-day intention to complete letters, welcome letters.
legal completion statistics; data schedules; To progress the part exchange resales to exchange and legal completion. Liaise with solicitors, estate agents and our external team that help us in the delivery of part exchange.
Perform general office administration tasks, as and when required, to meet the needs of the department - e.g. filing, photocopying, fielding telephone calls.
Develop effective working relationships with solicitors, mortgage brokers, Homes England, lenders, sales team and Vistry departments.
Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most.

You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process.

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