Director of Specialist Services | YMCA Together

3 weeks ago

Liverpool, United Kingdom YMCA Liverpool Full time

Domestic Abuse Services, Recovery Services, Mental Health Services, Dutch Farm, Chaplaincy
5 Hours per week ( flexible working hours can be agreed)
YMCA Together – Across Services
30 Days annual leave plus bank holidays
~ Company Pension Scheme 4%

The Director of Specialist Services has oversight for the Domestic Abuse Services, Recovery Services, Mental Health Services, Dutch Farm, Chaplaincy. They will support the Heads Of to ensure the provision of safe, high quality services. The post holder will also be the Nominated Individual for RISE rehab service, a CQC registered accommodation service for the treatment of substance misuse and Hestia House, a CQC registered care home.
Developing quality and innovative solutions for people who use services and YMCA stakeholders to balance the responsibilities for legal compliance, such as health and safety, employment law, housing law and the necessity to protection vulnerable client groups.
Delivery and development of high quality psychologically informed services achieved through the involvement of Service Users, staff and other stakeholders.
Play an active role in strategic reviews and contribute to the wider thinking and planning of the organisation.
To develop and lead a robust approach to evaluating the organisations services under their remit in order to demonstrate the impact and value of what we do.
Effective management and development of the Heads of and Operational Leadership Team under the remit of the role to ensure the delivery of the quality and financial objectives.
Manage a wide-ranging portfolio, informed by a sound knowledge of the social care sector and the regulatory framework within which the sector is required to work.
Leadership across the organisation and management of targets for operational services.
Ensure that company priorities and requirements are delivered to reflect – both within and outside the organisation – professional and exemplar services.
Responsible for the management and positive development of a range of strategic and operational relationships external to the organisation working with other agencies at strategic level, in support of mutually beneficial approaches service delivery.
Take on the role of Safeguarding Lead for Children across the organisation
Accurately and efficiently organise operations across the directorate to support business strategy and align with the needs of people in service.
Ensure the development and provision of Housing Service, Support Services and outreach/development services related to support and housing.
Ensure quality standards and commitment to service development and continual improvement
Ensure that the quality levels are sustained through audits and observations.
Work in conjunction with the CEO to identify the needs of the local community and develop and promote a complementary programme.
Support business development across services including contributing to and leading on tenders.
Lead the service user, recruitment and retention programme including developing appropriate annual strategies/promotional events and promoting and marketing facilities within the local community and business market within the remit of the role
Develop policies and standards for the services and ensure effective communication to and implementation by staff.
Lead and develop recruitment, induction, training and development and application of employment policies for the services
Ensure adherence to health and safety legislative and regulatory requirements and YMCA policy standards.
Manage the equipment provision, including recommendations on purchase and maintenance agreements and overseeing staff’s usage and training.
Monitor the services’ budgets, including income and expenditure and highlighting problem areas as they arise.
Lead the Operational Leadership Team within the remit of the role including chairing Ops meetings, conducting work reviews, identifying training needs and providing supervisions.
Assist in the development and updating of organisational policies.
Supervise, motivate and monitor training staff and freelances in their work.
Participate in the recruitment of staff and freelancers and lead on planning and overseeing their induction.
Professional Practice and Development
Attend regular supervision sessions with the CEO in accordance with the supervision contract.
Maintain good professional practice and ensure ongoing development, through use of supervision and training.
Respect the confidentiality of service users using the service and be responsible for the security of personal and confidential information.
Person Specification – Director of Specialist Services
Management Qualification
Experience of safeguarding adults, young people and children.
Experience of working with vulnerable adults and children.
Proven track record of successful development of schemes and projects.
Experience of managing compliance in a regulated service
Experience of working within the field of mental health.
Experience of working within the field of domestic violence.
Specific knowledge of project management.
Knowledge of interpreting information, data and research.
Knowledge of current housing and health policies.
Knowledge of: Housing law, employment law, planning law, health and safety legislation and charity law.
Ability to support and develop new services.
Ability to support and develop staff teams.
Creative thinking.
Able to work within the Christian values of the YMCA.

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