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Lead Service Transition Manager
4 months ago
Lead Service Transition Manager (Inside IR35)
Contract Term: 12 Months
Contracting Authority: The Home Office
Location: Hybrid – Croydon
We are looking for candidates with a background in IT Service Management, and experience of successful Service Design and Transition.
You will be joining a number of other Service Design and Transition Managers (SDTMs) working within the Service Architecture Design and Introduction (SADI) Function.
SDTMs in SADI will design and transition IT services that:
• Support business needs.
• Reuse existing service components.
• Are proportionate and affordable.
• Effectively span multiple suppliers, platforms, and support arrangements.
As a Lead Service Transition Manager your main responsibilities will be to:
• Design and document new services.
• Ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place.
• Produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers.
• Ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams.
• Contribute to the definition of standards and continual service improvement as part of the Home Office’s SADI practice.
You’ll have relevant experience in:
• An active SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks.
• Experience of successful Service Design and Transition.
• Experience in ITIL aligned Service Management.
• Setting expectations and managing stakeholders, both internal and external.
• Experience in onboarding third party suppliers.
• Service Design and Transition in Medium to Large Organisations.
Desirable:
• Public sector exposure.
• Experience of Agile development methodology.
If this role sounds like something that you would be interested in, please click the link to apply or get in touch with karl.robinson@publicsectorresourcing.co.uk
Disability confident
As a member of the disability confident scheme, the Home Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
If you qualify for the above, please notify us on PSRapplications@publicsectorresourcing.co.uk.
We will be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.
Please be aware that this role can only be worked within the UK and not Overseas.
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