Business Services Lead
3 weeks ago
Amazon Business is a USD30B+ business spanning 9 countries (US, Germany, UK, France, Italy, Spain, Japan, Canada and India). Amazon Business (amazon.in/business) launched in India in September 2017 with the vision to be the destination for all businesses in India to find, discover and buy for all their business needs, and it is still day 1 for us. Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customer and we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.
We are looking for a hands-on, detail oriented and highly motivated individual to lead the Category Management team on the Amazon Business marketplace (AB). AB’s vision is to be the destination for all businesses in India to find, discover and buy for all their business needs.
The candidate would lead a team of Category Managers and Program Managers to influence and impact the core inputs of the marketplace business – Selection, Value and Convenience.
This role would need to actively collaborate with other stakeholders like the 3P Seller and Selection Acquisition teams, 3P CBDM team, A.in Category teams, AB Customer Acquisition team, Finance and Product.
The position is based at the Amazon India headquarters in Bangalore and will have people management responsibilities.
Exhibit thought leadership in identifying input gaps in selection, pricing and convenience, specific to the needs to business customers across sizes and industry verticals; build mechanisms with the B2C input teams to bridge these gaps for business customers too
• Tag team with the AB IN Customer acquisition and engagement teams to inform category decisions backwards from business customer needs
• Act as the voice of the seller/brand to influence our product roadmap for optimal scaling of inputs
• Aid team in driving strategic brand/seller conversations to scale inputs relevant for business customers
• Own key levers (such as Channel Mix, Ship COGS, Ad Revenues, Returns/Rejects) of the AB IN P&L to drive profitable and sustainable growth
MBA from Tier 1 B-School, with at least ten years of experience in Category Management, Sales or Account management.
• Experience in directly leading operational and project teams
• Familiarity with Microsoft Office, particularly Word and Excel.
Work experience in consumer product sales/marketing or in e-commerce.
• Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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