Client Welcome Advisor
4 weeks ago
Client Welcome Advisor
Part Time (Evenings) - Dundee
Welcome to a very different kind of law firm. One that recognises its success is down to its people. Where you can be yourself. Be inspired by your talented work colleagues. Where you’ll feel part of a dynamic team. Where, right from the start, you will be trusted with responsibility. This is what a rewarding career looks like at Thorntons.
What to expect
- Manage inbound and outbound calls with clients
- Follow the relevant process for each type of call and work type (e.g. Conveyancing, Personal Injury, Private Client)
- Capture the information required in the call and record information accurately
- Manage time-recording process where necessary
- Prepare the file with relevant information to pass to the appropriate Solicitor or Paralegal
- Liaise with the client in the initial stages about their case
- Attend regular training and workshops to help improve systems and processes, ensuring that we deliver the best service to clients at all times
What we’re looking for
- Professional, empathetic and approachable
- An excellent telephone manner
- Previous customer service or sales experience
- An understanding of the personal injury process would be an advantage but is not essential as full training will be given.
- Committed to client service
- Confident dealing with clients over the phone
- Keen to learn
- Teamworker
- Relationship builder
- Flexibility & Adaptability
- A caring and compassionate approach
- An understanding of legal processes will be an advantage but is not essential
- We will provide full training to ensure that you develop expertise in the relevant legal and systems processes
Hours
Monday – Friday, 4.45pm – 8pm, 16.5 hours
Doing What’s Right
A great working environment is the first thing you’ll notice. One where you’ll be inspired and supported by your colleagues. Where we’ll help you achieve what you want from your career. Where you can have both flexibility and connection with our supportive culture. Where you are valued. Where your voice is heard and you can make a difference through our employee network groups.
As your employer
Our benefits package goes well beyond competitive remuneration and we recognise and reward your hard work - learn more at rewarding you
For your Health and Wellbeing
Our Healthcare Cash Plan covers things like dental, optical, physiotherapy, chiropody, therapy and health screening needs. Our mental health first aiders and access to a 24-hour counselling line provide support for your mental and emotional wellbeing.
Embracing Diversity and Inclusion
We strongly believe in a diverse and inclusive working environment: one that does not tolerate any form of discrimination at any level. We value a truly diverse workforce: we are all equally different. We celebrate our individuality: from gender, sexual orientation, ethnicity, faith to life experience, we know our differences make us stronger, together.
For our Community
We’re proud to be part of the communities we serve across Scotland, that’s why we actively engage with charities that support them. From our annual Charity Wills campaign to regular fundraising and volunteering opportunities, our colleagues give back to communities with skills and advocacy as well as funds.
Application Closing Date: 5 May 2024
-
BOTTEGA VENETA
2 weeks ago
United Kingdom Kering SA Full timeBOTTEGA VENETA - Client Advisor (Bicester) page is loaded BOTTEGA VENETA - Client Advisor (Bicester) Apply locations Bicester - Unit 61, 50 Pingle Drive time type Full time posted on Posted 2 Days Ago job requisition id R132957 Summary Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Born in Vicenza the House is...
-
BOTTEGA VENETA
2 weeks ago
United Kingdom Kering Full timeBottega Veneta – Inspiring individuality with innovative craftsmanship since 1966.Born in Vicenza the House is rooted in Italian culture yet maintains a truly global outlook.An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic. We are currently seeking a Client Advisor who will report to the Assistant...
-
Client Advisor
4 days ago
United Kingdom Chalhoub Group Full timeOn behalf of Zimmermann , we are hiring for a Client Advisor to lead the first new flagship store in Riyadh! Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and...
-
Client Recovery Advisor
3 days ago
United Kingdom Aware Recovery Care Full timeClient Recovery Advisor (CRA) Job Dorchester, MA Why You’ll Love This Client Recovery Advisor Job Do you have passion for meeting people where they are and supporting them on their road to recovery? Join the Aware Recovery Care team today in this Client Recovery Advisor job in our Dorchester, MA location. A CRA is an exclusive position available...
-
Financial Advisor
3 weeks ago
United Kingdom Hoxton Capital Management Full timeOverview: We are currently seeking a skilled and motivated Financial Advisor to join our team in the United Kingdom. The successful candidate will be responsible for providing expert financial advice to clients, managing and growing their portfolios, and contributing to the overall success of our financial services division. Responsibilities: Conduct...
-
Customer Service Advisor
2 weeks ago
United Kingdom Cldrecruitment Full timeJob Description Customer Service Advisor Huddersfield £20,500 + DOE My Client are a well known Law Firm are looking for some Customer Service Advisors to join their Family feel team. The main purpose of this role is to provide an amazing customer experience from the start of the customers journey through to putting them in touch with the solicitors. This...
-
Environmental Advisor
1 month ago
United Kingdom Aldwych Consulting Full timeAre you an experienced Environmental Advisor? Are you looking for your next contract role? Would you like to work on a large interesting civil engineering scheme? If so, we have got just the role for you! Our client has an exciting opportunity for an Environmental Advisor to join their team in the Cambridgeshire area. As the Environmental Advisor, you will...
-
Office Advisor
3 weeks ago
United Kingdom ALS Training Full timeTraining Advisor - General Insurance Contract term: Permanent, Full-Time Location: ALS Head Office, Ocean Park House, Cardiff. Starting salary GBP27,500 (GBP26,500 - unqualified assessor) rising to GBP30,500 per annum pro rata (Grade 6). We are looking for an ambitious individual who will recruit, retain and effectively support a caseload...
-
Health & Safety Advisor
2 weeks ago
United Kingdom SalterGrange Full timeJoin to apply for the Health & Safety Advisor role at Salter Grange 4 days ago Be among the first 25 applicants Join to apply for the Health & Safety Advisor role at Salter Grange Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking...
-
HR Advisor
2 weeks ago
United Kingdom Sodexo Full timeWhat We Are Offering: Salary upwards of £36,000, depending on experience. Permanent contract, 40 hours per week, Monday to Friday. Site based with occasional travel to other sites. Eligible for 10% performance-based bonus. Eligible for our flexible benefits scheme with a £1300 annual management fund. Please see attached benefits guide for a full list of...
-
Service Advisor/Senior Advisor
1 month ago
United Kingdom Jago Consultants Full timeOur client is a franchised car dealership, looking to recruit a Service Advisor or Senior Service Advisor to join their team. Working as part of team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression. ...
-
Vehicle Service Advisor
7 days ago
United Kingdom Manpower Group (UK) Full timeBerry Banstead is looking for a Service Advisor. Your role You'll be the link between our customers and the workshop. You can expect to cover most of the process, from welcoming customers, ensuring a smooth journey, agreeing on a service, or understanding repair requirements to booking work and presenting the completed job. Along the way, you'll...
-
United Kingdom mywork Full timeFirst Charge Mortgage Advisor Fully Remote - applicants must reside in the UK Our client is a Directly Authorised household name and an established leader within their niche, employing circa 150 people remotely across the UK. As an innovative disruptor within financial services, our client has built a bespoke, cutting-edge platform, which enables...
-
HR Advisor/Senior Advisor
4 weeks ago
United Kingdom May & Stephens Full timeSenior HR Advisor Hybrid working after probation Our client, a market leading London-based broker, are seeking an experienced Senior HR Advisor to join them on a permanent basis. They are looking for someone with excellent operational experience who can assist with the centralization of HR and is happy to get involved with a broad range of HR duties. This...
-
Human Resources Advisor
4 days ago
United Kingdom Moxie People Full timeAre you a HR Administrator/HR Assistant looking to take the next step in your HR career? If so, Moxie People is proud to be supporting a great organisation, as they look to hire a HR Advisor. This is an exciting opportunity to join a team of dedicated and passionate HR professionals, who have fostered a collaborative and inclusive work environment. Role ...
-
Client Manager
2 weeks ago
United Kingdom tgfp Full timeLocation: Hybrid remote in Southam or Leamington Spa Are you a qualified accountant seeking your next challenge? Then look no further! The successful candidate will manage all aspects of client services placing yourselves in the clients’ shoes to provide advice and act as a trusted advisor whilst maintaining an exceptional level of service. This is an...
-
HR Advisor
3 days ago
United Kingdom Remote Worker Ltd Full timeJoin to apply for the HR Advisor role at RemoteWorker UK 1 week ago Be among the first 25 applicants Join to apply for the HR Advisor role at RemoteWorker UK Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to...
-
United Kingdom mywork Full timeFirst Charge Mortgage Advisor Fully Remote - applicants must reside in the UK Our client is a Directly Authorised household name and an established leader within their niche, employing circa 150 people remotely across the UK. As an innovative disruptor within financial services, our client has built a bespoke, cutting-edge platform, which enables...
-
United Kingdom mywork Full timeFirst Charge Mortgage Advisor Fully Remote - applicants must reside in the UK Our client is a Directly Authorised household name and an established leader within their niche, employing circa 150 people remotely across the UK. As an innovative disruptor within financial services, our client has built a bespoke, cutting-edge platform, which enables...
-
Training Advisor
3 weeks ago
United Kingdom ALS Training Full timeTraining Advisor - General Insurance Contract term: Permanent, Full-Time Hours: 37 hours Location: ALS Head Office, Ocean Park House, Cardiff. Salary: Starting salary GBP27,500 (GBP26,500 - unqualified assessor) rising to GBP30,500 per annum pro rata (Grade 6). What you'll do: We are looking for an ambitious individual who will...