Hospital Cashier

County Durham & Darlington NHS Foundation Trust

Do you have excellent customer service skills and enjoy helpingpeople if so then this role could be for you as we are looking for a HopsitalCashier to join the Finance Department and support the Trust in providing highquality care for its patients.

We are on the look out for an enthusiastic and friendlyindividual to join our busy accounts receivable team based at DarlingtonMemorial Hospital. You will provide cashiering support to a wide range of departments and serviceusers for County Durham & Darlington NHS Foundation Trust and itssubsidiary company.

Candidates must have excellent numerical and analyticalskills and have the ability to handle highvolumes of cash together with the experience of delivering good customerservice whilst working as part of a busy team. You should be able to work onyour own initiative but also be a team player with excellent communicationskills and a flexible approach.

What we can offer you:

Competetive salary plus generous NHS Pension

27 days annual leave plus bank holidays increasing atservice intervals

24/7 Employee Assistance Programme

Main duties of the job

The post holder will be expected to:

- collect, count, receipt and bank cash from varioushospital departments/services.

- provide advice and answer queries from staff and serviceusers

- book courses, accomodation and transport

- understand policies and procedures in place to protectthemselves and carry out duties in line with the policies

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary £23,200, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Job responsibilities

The Cashier will be supported in the role by the ChiefCashier, Cashiering staff and the Financial Services team.

The duties and responsibilities are:

Solelyresponsible for the day to day provision of a cashiering service to theHospital, including ensuring the physical security of the office and itscontents.

Thereceipt, reconciliation, coding, recording and banking of cashieringtransactions onto the computerised financial systems of the Trust in accordancewith the Trusts policies & procedures.

Thecollection of cash from safes around the Hospital and remote sites as and whenrequired, which may require some to travel to other sites.

Receivingcash from the Pay and display machines for banking.

Thereceipt, recording and storage of Patients property deposited for safe keeping.

Thedisbursement of expenses in accordance with Trust policies and procedures.

Responsiblefor the online booking and payment for travel warrants, courses, accommodation.The maintenance of a file of course approval forms showing actual costsincurred against approved budget allocations. The checking and coding of theresulting invoices.

Themaintenance of the register of safe contents.

The issueof controlled stationary to wards and departments.

To workas part of the overall financial services department and to develop closeworking relationships with other staff.

Todevelop effective working relationships, providing advice and answeringfinancial queries for key personal of various levels of seniority workingwithin the Trust.

To ensurethat departmental standards and agreed deadlines are met.

Interpretationof the Trusts policies and procedures based on advice from the Chief Cashier.

Toprovide cover for other cashiering offices across the Trust on occasion.

Toperform any other duties as may be delegated from time to time.

Person Specification Qualifications

• -Minimum of 5 GCSEs or equivalent (A* - C or Grade 9 - 4 ) including Maths and English
• OR
• -Can demonstrate a track record of working within a cashiering function(at interview)
• Experience of working within a NHS cashiering function.
• - NVQ Level 2 Customer services

Special Skills & Knowledge

• The ability to answer routine financial queries from a range of financial and non- financial areas , expressing themselves verbally or in writing in a manner that is understandable and professional.
• -Good computer skills with experience of the Microsoft Office particularly Excel and Word.
• -Ability to work to all routine and ad hoc deadlines.
• -Ability to identify and act to remedy circumstances that mean a deadline is at risk.
• -Must have good verbal and written communication skills.
• -Possesses basic organisational skills
• -Have experience handling high volumes of cash
• -Has an appreciation of the NHS finance regime.
• -The ability to input data into the Finance accounting system .

Experience

• -Experience of working in a Customer focussed environment

Special Requirements

• Positive, friendly approachable attitude.
• -Flexible and responsive to meet demands of an ever changing environment with conflicting priorities
• -Motivated.
• -Full driving Licence and use of a car is essential
• -Ability to work alone
• -An interest in finance

Employer name

County Durham & Darlington NHS Foundation Trust

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