Account Executive

7 days ago

Bath Somerset, United Kingdom SHIFT Active Media Full time

Do you have a passion for cycling, with Advertising, PR or Media Agency Account Management experience? If so, SHIFT Active Media could have the perfect opportunity for you within our Account Management team.
As Account Director, you'll be responsible for ensuring exceptional quality across all our services, consistently meeting (and exceeding) client expectations, and effectively addressing their business challenges and opportunities. You'll drive profitable client relationships, identifying and growing accounts where appropriate.

You must comfortably manage a high volume of diverse projects, seamlessly switching between fast-paced deliverables and longer-term strategic initiatives. Be responsible for understanding our client’s business, their goals, challenges, opportunities, and their business performance and then keeping key internal stakeholders informed.
Respond to client requirements (across our full range of agency services - strategy, research, creative, media, social and PR), in a timely and accurate manner, working seamlessly across the business with internal stakeholders and colleagues to deal with client requests.
Be responsible for delivering outstanding client service, working with internal stakeholders to deliver according to appropriate strategy.
Ensure that target revenues on each account are met or exceeded and that financial issues that require resolution are dealt with quickly.

Leadership - You will demonstrate leadership within the account management team.
Strategic and Commercial Thinking - You will develop new commercial ideas and use strategic thinking to advise clients on their business and marketing strategies.
Decision Making - Using knowledge of the market to make credible decisions, and collaborating with the wider shift team when required.
Delivery - Providing timely delivery of services to clients, and keeping to deadlines set by them.

Knowledge of or interest in cycling.
You will be experienced in delivering digital centric integrated campaigns, that span paid, social, PR and experiential.
Commercial understanding of how an agency operates, but also how our clients business models and strategies work.
Financial understanding and able to recognise when to escalate commercial issues.

THIS ROLE IS 3 DAYS A WEEK IN THE OFFICE.

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