Fire Alarm Service Engineer

1 month ago

Leicester, United Kingdom JLB Recruitment Ltd Full time

Fire Alarm Service Engineer

Job Category: Engineering Operations Department

Location: East Midlands (Leicestershire, Northamptonshire, Derbyshire)

Working Hours: 8am to 5pm Monday to Friday

Salary: Depending on experience for the right candidate.

Holidays: 25 Days Annual Leave + Bank Holidays

Benefits: Workplace Pension / Smart Phone / Laptop Computer/ Training & Support

Call outs: Yes

Job Profile: To train to service and rectify faults on a variety of fire alarm systems, disabled refuge systems and emergency lighting systems. To help enhance and further develop our service business and work in a professional manner both as an individual and within our team.

Job Description: Typical daily duties include the following:

* Routine and annual servicing of systems.

* Responding to emergency breakdowns.

* Liaising with Customers and Staff (Internally and externally).

* General Administrative Duties.

* Communication professionally and confidently through written and oral communication.

* Proficient use of IT to record and update Company records.

* Interpret data ensuring attention to detail and accuracy.

* Ensure that workload is planned and prioritized in accordance with Company business needs.

* Always present a smart and professional appearance to customers and suppliers.

* Deliver flexibility in terms of working hours to meet the demands of the business.

Competencies:

* Attitude to Work - Have an excellent attitude and work ethic, being highly motivated and able to work effectively as part of a team and alone.

* Communication Skills - The ability to communicate with people at all levels, providing clarity and gaining trust.

* Team Skills - The ability to work with teams and individuals to ensure effective and professional working relationships are developed and maintained. Able to develop strong relationships with customers & colleagues.

* Customer Service Skills - The ability to both recognize and deliver excellent customer service, willing to go 'the extra mile' to provide customers with a lasting positive impression.

* Problem Solving Skills - The ability to identify and resolve problems in a manner that enhances the business and complies with legislation.

* IT Skills - The ability to use technology to save time and deliver a professional service.

All duties should be delivered in accordance with Company requirements and policies relating to standards, accuracy, customer service and team working #J-18808-Ljbffr

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