Customer Service Advisor Apprentice

3 weeks ago


London, United Kingdom Talentsure Full time

German Speaking Airline Customer Care Advisor
Hours: 40 paid hours per week
Shifts: Monday – Friday (8-hour shifts) between 7.Contract: Full Time, Permanent
Our client is collaborating closely with an international airline to assist them with bookings and customer enquiries and are looking for enthusiastic and passionate customer service professionals to join their team.
As an Airline Customer Care Advisor, you will play a crucial role in booking and modifying flights for customers, managing baggage, processing claims, and addressing various inquiries. If you possess flexibility, a positive attitude, keen attention to detail, and prior experience in the airline or travel industry, this role may be a perfect fit for you.
Respond promptly to customer queries via email or phone, delivering a friendly and professional service.
Provide comprehensive airline customer service, covering changes, cancellations, lost baggage, complaints, claims, and other inquiries.
Demonstrate a high level of accuracy and proficiency in using systems, including Amadeus GDS and Salesforce, for data entry.
German written and verbal communication essential
Airline or travel experience
Experience of working in a fast paced Customer Care environment whilst maintaining a high level of attention to detail
Passionate about providing great customer care with a friendly personality
A confident and professional telephone manner
Fun and sociable team environment working culture
Competitive Pension Scheme
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Apprenticeship qualifications and career flight path schemes
Recognition and reward schemes with Love to Shop Voucher rewards
Cycle to work scheme
Tech scheme
#



  • London, United Kingdom Chain Supply Management & Logistics Full time

    CSM Limited is an established but expanding courier business based in south-east London with an additional six offices in the Midlands and South East. We are currently looking for an Operations and Customer Service Advisor to join our busy logistics team. We pride ourselves on offering a high level of customer service with a positive attitude towards our...


  • London, United Kingdom Stellantis UK Full time

    **Customer Service Advisor Apprenticeship** **The Role of a Vehicle Service Advisor**: As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves: - Interpreting customer concerns and liaising...


  • London, United Kingdom BMW Group Academy Full time

    **BMW/MINI Aftersales Service Advisor Apprentice - Park Royal** We are currently recruiting for an Aftersales Service Advisor Apprentice for **Park Royal**. The successful applicant will have the opportunity to work with one of the world’s most prestigious and technologically advanced car manufacturers. **Job description** We are currently recruiting...

  • Service Advisor

    1 week ago


    London, United Kingdom HDR Advisor Full time €14

    We are currently looking for a Sales Advisor/Survey Team to join our expanding Housing Disrepair team.. The ideal candidate is self-motivated and keen to learn as full training is provided to meet our clients’ standards as well as our own.. In this role, you will be working in a team environment within the community speaking face to face with Council &...


  • London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...


  • London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...


  • London, United Kingdom Service Care Full time

    **Job Title**: Customer Service Advisor **Location**: London, Hackney E8 **Contract Type**: Ongoing temporary **Weekly Hours**: 35 Hours per week **Start Date**: ASAP Our client is looking for an experienced Customer Service Officer to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt...


  • London, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. **Duties**: - Communicate with clients in person to address inquiries, resolve issues, and...

  • Parts Apprentice

    2 weeks ago


    London, United Kingdom Pendragon Group Full time

    Parts Apprentice Stratstone BMW, Tyneside Applications to be submitted to the Apprentice Provider: Love Cars and Customer Service? If so, an apprenticeship as a Parts Advisor could be right for you! Here at Pendragon, we believe in growing and nurturing talent, and as an Apprentice Parts Advisor with us, you’ll be given the support of a...

  • Parts Apprentice

    10 hours ago


    London, United Kingdom Pendragon Group Full time

    Parts Apprentice Stratstone BMW, Tyneside Applications to be submitted to the Apprentice Provider: Love Cars and Customer Service? If so, an apprenticeship as a Parts Advisor could be right for you! Here at Pendragon, we believe in growing and nurturing talent, and as an Apprentice Parts Advisor with us, you’ll be given the support of a...


  • London / Gatwick Airport, United Kingdom Scania Full time

    **Service Advisor Apprenticeship** **Hourly rate starting from £7.50** **We are recruiting for Service Advisor Apprenticeship at our Gatwick Depot!** No previous experience required, if you are looking to learn how to deliver an excellent service, enjoy communicating with others and are keen to build a solid career foundation, we will provide you with...


  • London, United Kingdom BMW Group Academy Full time

    **BMW/MINI Aftersales Parts Advisor Apprentice - Park Lane Battersea BMW** We are currently recruiting for an Aftersales Parts Advisor Apprentice for **Park Lane Battersea BMW**. The successful applicant will have the opportunity to work with one of the world’s most prestigious and technologically advanced car manufacturers. **Job description** We are...


  • London, United Kingdom BMW Group Academy Full time

    **BMW/MINI Aftersales Parts Advisor Apprentice - Park Lane Battersea BMW** We are currently recruiting for an Aftersales Parts Advisor Apprentice for **Park Lane Battersea BMW**. The successful applicant will have the opportunity to work with one of the world’s most prestigious and technologically advanced car manufacturers. **Job description** We are...


  • London, United Kingdom National Highways Full time

    **Customer Service Apprentices - Customer Service Improvement** **£16,100 per annum** **Nationwide opportunities** Start a rewarding career in customer service and play a key role in making millions of journeys possible. **What you’ll be doing** Our Apprenticeship Programme starts in **September 2024** and as a Customer Service apprentice, you’ll...

  • Parts Apprentice

    2 months ago


    London, United Kingdom Pendragon Group Full time

    Parts Apprentice Stratstone Mercedes-Benz of Bradford Applications to be submitted to the Apprentice Provider: Love Cars and Customer Service? If so, an apprenticeship as a Parts Advisor could be right for you! Here at Pendragon, we believe in growing and nurturing talent, and as an Apprentice Parts Advisor with us, you’ll be given the...

  • Parts Apprentice

    1 month ago


    London, United Kingdom Pendragon Group Full time

    Parts Apprentice Stratstone Mercedes-Benz of Glasgow Applications to be submitted to the Apprentice Provider:  Love Cars and Customer Service? If so, an apprenticeship as a Parts Advisor could be right for you! Here at Pendragon, we believe in growing and nurturing talent, and as an Apprentice Parts Advisor with us, you’ll be given the...

  • Parts Apprentice

    1 month ago


    London, United Kingdom Pendragon Group Full time

    Parts Apprentice Stratstone Mercedes-Benz of Leeds Applications to be submitted to the Apprentice Provider:  Love Cars and Customer Service? If so, an apprenticeship as a Parts Advisor could be right for you! Here at Pendragon, we believe in growing and nurturing talent, and as an Apprentice Parts Advisor with us, you’ll be given the...

  • Parts Apprentice

    21 hours ago


    London, United Kingdom Pendragon Group Full time

    Parts Apprentice Stratstone Mercedes-Benz of Glasgow Applications to be submitted to the Apprentice Provider:  Love Cars and Customer Service? If so, an apprenticeship as a Parts Advisor could be right for you! Here at Pendragon, we believe in growing and nurturing talent, and as an Apprentice Parts Advisor with us, you’ll be given the...

  • Parts Apprentice

    8 hours ago


    London, United Kingdom Pendragon Group Full time

    Parts Apprentice Stratstone Mercedes-Benz of Bradford Applications to be submitted to the Apprentice Provider: Love Cars and Customer Service? If so, an apprenticeship as a Parts Advisor could be right for you! Here at Pendragon, we believe in growing and nurturing talent, and as an Apprentice Parts Advisor with us, you’ll be given the...

  • Parts Apprentice

    14 hours ago


    London, United Kingdom Pendragon Group Full time

    Parts Apprentice Stratstone Mercedes-Benz of Leeds Applications to be submitted to the Apprentice Provider:  Love Cars and Customer Service? If so, an apprenticeship as a Parts Advisor could be right for you! Here at Pendragon, we believe in growing and nurturing talent, and as an Apprentice Parts Advisor with us, you’ll be given the...