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Account Manager

3 months ago

Oxford Oxfordshire, United Kingdom Lifecycle Management Group Full time
Job Description

Account Manager

£34,000pa

Hybrid/Cowley, Oxford

Lifecycle Management Group are looking for a confident with a customer-focused mindset and a background in sales to join their fast-paced team. The successful candidate will need to have proven experience establishing strong relationships and excellent customer service through collaboration with suppliers and customers.

The Account Manager will be responsible for managing their team and coordinating resources to ensure a high quality service is delivered to all accounts within a portfolio, maximising income and growth opportunities.

In return we will offer you -

  • 25 days holiday, plus bank holidays
  • Never work a birthday again You receive an extra day off for it to enjoy however you wish
  • Generous discount scheme, including gym and retail
  • Life assurance cover
  • Health cash plan initiative
  • A culture of progression and development
  • Plus many more perks

Key duties -

  • Manage and drive the sales process within each account to maximise the additional opportunities to support the financial targets of the business
  • Provide customers with a full service throughout their entire journey, implementing and delivering a full account and projected managed delivery experience
  • Take responsibility for coordinating and managing the implementation of any new accounts assigned
  • Ensure all customer sales enquiries, compliant handling and account management is in line with agreed SLA’s
  • Identify, prepare and submit tender responses to identify sales opportunities to broaden scope of services delivered

What we need from you -

  • Experience of driving growth through sales and delivery of set KPI’s
  • Excellent oral and written communication skills, with a particularly strong telephone manner
  • Ability to work under pressure, resolving issues in a timely manner and prioritising workload to meet targets set
  • Strong interpersonal skills and the ability to build solid working relationships

About Lifecycle Management Group

Part of the Commercial Services Group, Lifecycle has over 30 years’ experience in providing clients with procurement and contract management solutions. Historically focused on delivering services within the NHS sector, we are now expanding to deliver services across the wider public sector. Our team is passionate about delivering real change on behalf of our clients, ensuring compliance, delivering whole life value for money and providing outstanding customer service and expertise.

About Commercial Services Group

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 25 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more.