IT Desktop/Support Engineer

2 weeks ago


United Kingdom Sky Systems, Inc. (SkySys) Full time

IT Desktop Support Engineer On-site in London EC2Y 9AR
Long term contract

Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits.

~ Operation Roles and Responsibilities • Basic experience in IT industry
~• Good client management & communication skills
~• Good Understanding of ITIL concept & Service Now
~• Computer OS/Peripherals troubleshooting. Asset/Inventory Management
~• Ensure tickets are updated on time and adhere to required SLA.
~• Handling different PC operating systems (Windows 7, 10)
~• Handling end users' incidents and IMAC requests using Service NOW ticketing tool
~• Performing Hardware/Software installation (understanding of deployment tools like SCCM)
~• End-user support – Break fix & Service Requests
~• Desktop/ Laptop/Network Printers Management.
~• Basic AV support for conference room& internal events using MTR (Microsoft Teams Room)
~• Image Deployment using SCCM & Auto Pilot
~• VDI technologies Citrix Xendesktop, Azure cloud PC.
~• Laptop AV/endpoint security Management for Mcafee, Cortex XDR.
~• User Data Management (OneDrive, Office 365)
~• Refresh of old asset from windows 7 to windows 10.
~• MTR Video conference support for meeting room and events.
~• Vendor coordination for hardware/spare replacement
~• Incident Management, service Request management, asset Management
~• Support Queue Management to avoid and SLA misses
~• Ability to work independently and in a team environment.
~• Ability to communicate well with internal and external contacts.
~• Provide strong customer service for internal IT teams as well as Business Partners. Work closely with the Server and Networking teams.
~• Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database.
~• Experience supporting mobile devices; including configuration and troubleshooting of, iPhone, iPad Android devices.
~• Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to vendors in accordance with Help Desk escalation processes.
~• Maintain overall ownership of user's issue & service ensuring that they receive resolution within a reasonable timeframe.
~• Responsible for successful deployment and upgrades of laptops & workstations.
~• Ability to work independently and in a team environment.



  • United Kingdom RJC Group Full time €75,000

    Senior Desktop Support Engineer - London - £75k - Energy Trading We are working with one of our major Energy Trading c lients based in London who are looking for a Senior Desktop Support Engineer to join their team and continue their exponential growth within the Energy Trading industry. They are looking for someone who is experienced across 1st to 3rd...


  • United Kingdom RJC Group Full time €75,000

    Senior Desktop Support Engineer - London - £75k - Energy Trading We are working with one of our major Energy Trading c lients based in London who are looking for a Senior Desktop Support Engineer to join their team and continue their exponential growth within the Energy Trading industry. They are looking for someone who is experienced across 1st to 3rd...


  • United Kingdom RJC Group Full time €75,000

    Senior Desktop Support Engineer - London - £75k - Energy Trading We are working with one of our major Energy Trading c lients based in London who are looking for a Senior Desktop Support Engineer to join their team and continue their exponential growth within the Energy Trading industry. They are looking for someone who is experienced across 1st to...


  • United Kingdom RJC Group Full time €75,000

    Senior Desktop Support Engineer - London - £75k - Energy Trading We are working with one of our major Energy Trading c lients based in London who are looking for a Senior Desktop Support Engineer to join their team and continue their exponential growth within the Energy Trading industry. They are looking for someone who is experienced across 1st to...


  • United Kingdom HCLTech Full time

    HCL We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...


  • United Kingdom HCLTech Full time

    HCL We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...


  • United Kingdom 100% IT Recruitment Ltd Full time €5

    IT Technician Gloucester - 5 days on site£33,000 + Benefits including:25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development. This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central...


  • United Kingdom 100% IT Recruitment Ltd Full time €5

    IT Technician Gloucester - 5 days on site£33,000 + Benefits including:25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development. This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central...


  • United Kingdom Sky Systems, Inc. (SkySys) Full time

    IT Desktop Support Engineer On-site in London EC2Y 9AR Long term contract Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of...


  • United Kingdom Sky Systems, Inc. (SkySys) Full time

    IT Desktop Support Engineer On-site in London EC2Y 9AR Long term contract Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of...


  • United Kingdom Hunter Bond Full time €100,000

    Job Title: Desktop Support Engineer Salary: Up to £100k + bonus Role Overview: A leading macro trading firm in London is seeking an experienced Desktop Support Engineer to join their IT team. The successful candidate will provide front-line technical support for traders and business staff, ensuring the smooth operation of workstations, software,...


  • United Kingdom VIQU IT Recruitment Full time €35,000 - €45,000

    3rd Line IT Support Engineer Watford – Hybrid (After Probation) £VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They are seeking a 3rd Line IT Support Engineer to provide 2nd and 3rd line support and maintenance on-site and remotely with a focus...


  • United Kingdom VIQU IT Recruitment Full time €35,000 - €45,000

    3rd Line IT Support Engineer Watford – Hybrid (After Probation)£35,000 to £45,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency,...


  • united kingdom Iron Mountain Full time

    THE OPPORTUNITY Title: Desktop Systems Engineer Location: UK, fully remote Global Technology and Innovation: Driving performance and growth through people, innovation, security, and new ways of working, Global Technology and Innovation provides secure and stable infrastructure, competitively differentiated solutions, innovative technology platforms,...


  • United Kingdom Franklin Fitch Full time €35,000 - €40,000

    Are you looking to join a global MSP who work with leading professional firms worldwide? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a company with a market-leading training and development program? They are looking for a Client Site Support Engineer who can provide senior Desktop...


  • United Kingdom Hunter Bond Full time

    IT Support Engineer Elite Macro Trading Firm | London (4 Days Onsite) Salary: Up to £90k + Bonus | Experience: 1–5 Years | Degree Required We are working with a leading macro trading firm in London to find a skilled IT Support Engineer . This is a unique opportunity to support a high-performance, cutting-edge trading environment and...


  • United Kingdom Blupace Limited Full time

    Why join us? Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data &...


  • United Kingdom Blupace Limited Full time

    Why join us? Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data &...

  • Desktop Support Lead

    2 weeks ago


    United Kingdom ALOIS Solutions Full time

    Job Title: Lead Desktop Support Engineer Location: London, UK Presence: Completely Onsite Type: Contract Job Description: Requirements: Have at least 4 years of relevant work experience Have good understanding and communication skills Have fluent or advanced written and spoken English language competency skills Demonstrate cultural...

  • Desktop Support Lead

    2 weeks ago


    United Kingdom ALOIS Solutions Full time

    Job Title: Lead Desktop Support Engineer Location: London, UK Presence: Completely Onsite Type: Contract Job Description: Requirements: Have at least 4 years of relevant work experience Have good understanding and communication skills Have fluent or advanced written and spoken English language competency skills Demonstrate cultural...