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Associate Director, Alumni Engagement

2 months ago

United Kingdom London Business School Full time

The Role

London Business School has a community of more than 55,000 alumni in more than 150 countries, and we are looking for an Associate Director, Alumni Engagement to be responsible for the engagement with these alumni.

You will reach as many alumni as possible in a meaningful way, being instrumental in their smooth transition from student to alumni and will inform and educate alumni on how to fully leverage their lifelong LBS relationship, whilst understanding the range of needs to ensure the school engages with them.

Main Responsibilities

  • Drive a world-class service in Alumni Experience, regularly reviewing quality to ensure service meets Alumni and/or stakeholder needs, and alignment with London Business School goals.
  • Contribute to the development of strategy for Alumni Engagement, ensuring that plans are aligned to wider Advancement/Engagement strategy and overall School goals.
  • Develop plans for incoming and current alumni and oversee their implementation to ensure delivery against engagement targets.
  • Identify trends with alumni, provide insight and suggest action to develop the School’s relationships.

Who we are looking for

  • Excellent communication skills and the ability to develop and maintain alumni and stakeholder relationships at senior levels.
  • Highly skilled in negotiation, networking, and influencing.
  • Ability to manage multiple internal and external stakeholders.
  • Ability to prioritise and focus on material issues.
  • Extensive awareness of the activities of the organisation and competitor schools.
  • Ability to scan the horizon, identify industry best practice and translate this into future planning.
  • Proven financial management skills.
  • Experience of leading a team in a senior level role.

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

  • Generous annual leave of 27 days PLUS extra between Christmas and New Year
  • Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
  • Free onsite gym and swimming pool
  • Amazing range of professional development to support your career path
  • Enhanced cycle to work scheme
  • Wellbeing offering to support your physical, mental and financial health
  • Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.