Food and Beverage Supervisor

1 month ago

Forest Row East Sussex, United Kingdom Ashdown Park Hotel & Country Club Full time

An exciting opportunity has arisen at Ashdown Park for a Food & Beverage Supervisor, working mainly in our luxurious Lounges, who will ensure our guests enjoy the best fine dining and/or Afternoon Tea experience. Looking after our guests is our key priority and as a Food & Beverage Supervisor you will assist the managers in overseeing food and beverage service and in ensuring our guests enjoy the very best dining experience in our Lounges, Cocktail Bar, Fine Dining Restaurant and Brasserie. Our aim is to create distinctly memorable experiences and so we strive to make every meal an occasion for our guests.

Key Responsibilities:

  • To provide the highest quality of guest service
  • To exceed expectations and offer a personal and informative service to enhance the enjoyment of the guest and maximise up-selling opportunities.
  • In the absence of the Conference & Banqueting Manager or Assistant Conference & Banqueting Manager to oversee Conference & Banqueting operations, ensuring not only the highest standards of service but outstanding product knowledge.
  • To be an exceptional and professional ambassador for the hotel and the wider Elite group in all your business relationships, at all times setting the highest standards of leadership, integrity and commitment.

Food and Beverage Supervisor Key Attributes

  • Have enthusiasm, dedication and a genuine passion for food, drinks and people.
  • Have excellent customer care skills and attention to detail
  • Supervisory experience within the hospitality industry
  • Excellent communication skills and the ability to lead a team
  • Good time management and the ability to remain calm under pressure

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

Due to our rural location you will need your own transport At Elite Hotels we have a single minded & unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about

About Ashdown Park Hotel & Country Club:

Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.

Why work at Ashdown Park Hotel & Country Club:

As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you

Benefits

To support and reward our staff we offer:

  • A commitment to pay above the living wage
  • Generous share of the monthly Service Charge (which is dependant upon overall sales performance)
  • Career development with accredited training providers
  • Enhanced holiday programme & reward scheme for long service
  • Employee Assistance Programme - Hospitality Action
  • Meals provided by our talented kitchen team
  • We have plenty of free parking
  • Generous 'Refer a Friend' bounty incentive
  • We also have amazing recognition awards for exceptional customer service
  • Reduced price stays in all of our hotels after successful completion of probation period where you are treated like a guest no matter who you are (after successful completion of probation period)
  • Discounts available for spa treatments and for food and beverage (after successful completion of probation period)
  • Uniform provided
  • Smart Penion Scheme which is linked to Smart Rewards which gives employees free, unlimited access to over 1200 discounts
  • Access to Wagestream which helps you keep track of your earnings in real-time; gives you access to the wages you have earned; helps you to save wages; gives you access to a financial health score checker.
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