Senior Technical Salesforce Business Analyst
3 weeks ago
Senior Analyst is responsible for gathering business requirements and translating them into product requirements, and breaking product requirements down into lower- level requirements. Leads requirements-related interactions with end-users and stakeholders outside the team and provides guidance and support to other team members (including Development and Testing Teams). The Senior Technical Salesforce Business Analyst is responsible for gathering business requirements and translating them into product requirements, and breaking product requirements down into lower- level requirements. You will lead requirements-related interactions with end-users and stakeholders outside the team and provides guidance and support to other team members (including Development and Testing Teams).
What you will be doing:
- Working with end-users and business stakeholders to understand and help document business requirements.
- Translating business requirements into product requirements and breaking down product requirements into lower-level requirements.
- Taking a leading role in defining the requirements gathering and governance process.
- Working on large Salesforce implementations (both OOB and customised solutions) with multiple BAs.
- Investigating customer problems and opportunities using standard BA problem solving tools
- Facilitate defining a technical solution and documenting this in a functional design.
- Leading the production of Root Cause Analysis (RCA) reports to identify areas lessons that can be learned to improve requirements analysis processes.
What we are looking for:
- Must have e xtensive & wide-ranging job experience in business analysis as well as Lead Business Analyst.
- Must be skilled in converting business requirements to technical functional requirements, writing PBI's and working with Developers and Testers to assure that delivered software meets the business requirements.
- Must have experience in logical data modelling / creating entity relationship diagrams.
- Must have e xperience in user stories and detailed gherkin acceptance criteria.
- Must have e xperience of standard agreed business analysis methods, tools and techniques such as user stories, acceptance criteria, logical data models, state transition diagrams, activity flow diagrams, behaviour driven development.
- Develop business level requirements using methods such as EPICS, Use Cases, User Stories, Wireframes, Requirements Traceability Matrices, Functional and Non-functional Requirements.
- Must be eligible for SC clearance.
About Capita Technology and Software Solutions
Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses, and clients.
We design, build, and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, which enables them to work effectively and securely.
What's in it for you:
- A competitive basic salary
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
- voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology
- the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
-
Salesforce Business Analyst
2 weeks ago
City of London, Greater London, United Kingdom Oliver James Associates Ltd. Full time*** Salesforce Business Analyst - London Market Insurance - Salesforce/CRM Implementation - Hybrid Working - 6 month Contract *** A leading London Market Insurance business based in the UK are looking to hire an Saleforce Business Analyst with extensive insurance experience to join the business on an initial 6 month contract with the view to extend. The...
-
Salesforce Business Analyst
1 month ago
London, United Kingdom Resource on Demand Full timeAre you a Senior Salesforce Business Analyst? Would you like the chance to work with a highly successful, leading Salesforce partner? Our client requires a highly experienced Senior Salesforce Business Analyst to work on large global Salesforce programmes. **RESPONSIBILITIES** As the Salesforce Business Analyst you will be responsible for: - Documenting...
-
Senior Technical Salesforce Business Analyst
3 weeks ago
London, United Kingdom Capita Full timeSenior Technical Salesforce Business Analyst Senior Analyst is responsible for gathering business requirements and translating them into product requirements, and breaking product requirements down into lower- level requirements. Leads requirements-related interactions with end-users and stakeholders outside the team and provides guidance and support to...
-
Senior Technical Salesforce Business Analyst
2 hours ago
London, United Kingdom Capita Full timeSenior Technical Salesforce Business Analyst Senior Analyst is responsible for gathering business requirements and translating them into product requirements, and breaking product requirements down into lower- level requirements. Leads requirements-related interactions with end-users and stakeholders outside the team and provides guidance and support to...
-
Salesforce Technical Business Analyst
4 days ago
London, United Kingdom TECHOHANA Full timeRole: Salesforce Technical Business AnalystnLocation: RemotenDay Rate: £400-£500 Per DaynLength: 6 monthsTechOhana are looking for a seasoned Salesforce Technical BA to join a key customer of ours in the Telco space!The customer are a fast-growing Telco company that prides itself on providing exceptional services and cutting-edge solutions to their valued...
-
Salesforce Business Analyst
2 days ago
London, United Kingdom eBay for Business Full timeContract basis role through the end of the yearRole DescriptionnWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...
-
Senior Technical Business Analyst
3 weeks ago
City of London, Greater London, United Kingdom Capita plc Full timeSenior Analyst is responsible for gathering business requirements and translating them into product requirements, and breaking product requirements down into lower- level requirements. Leads requirements-related interactions with end-users and stakeholders outside the team and provides guidance and support to other team members (including Development and...
-
Salesforce Business Analyst
2 days ago
London, United Kingdom Trust Payments Full timeTrust Payments have an exciting opportunity for a Salesforce Business Analyst to join their team.Location: London (Hybrid or Remote)Salary: Competitive + BenefitsJob Type: Full – Time, PermanentAbout Us:Join Trust Payments, an innovative global payment technology group revolutionising the industry since 2019. Our unique omnichannel solution seamlessly...
-
Salesforce Business Analyst
18 hours ago
London, United Kingdom eBay for Business Full timeContract basis role through the end of the year Role Description We’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team...
-
Salesforce Business Analyst
2 days ago
London, United Kingdom eBay for Business Full timeContract basis role through the end of the yearRole DescriptionWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...
-
Salesforce Business Analyst
2 days ago
London, United Kingdom eBay for Business Full timeContract basis role through the end of the yearRole DescriptionWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...
-
Salesforce Business Analyst
5 days ago
London, United Kingdom Trust Payments Full timeTrust Payments have an exciting opportunity for a Salesforce Business Analyst to join their team. Location: London (Hybrid or Remote) Salary: Competitive + Benefits Job Type: Full Time, Permanent About Us: Join Trust Payments, an innovative global payment technology group revolutionising the industry since 2019. Our unique omnichannel solution...
-
Salesforce Business Analyst
1 day ago
London, England, United Kingdom eBay for Business Full timeContract basis role through the end of the yearDo you have the right skills and experience for this role Read on to find out, and make your application.Role DescriptionWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be...
-
Technical Business Analyst
4 weeks ago
London, United Kingdom Tria Recruitment Full time**Technical Business Analyst - CRM** You will require strong analytical skills with a sense of pragmatism as well as a flexible stakeholder management approach so we can be responsive to our internal customer needs, and know how our Salesforce & data solutions can support them but also when theyaren't suitable. The ability to quickly understand their...
-
Salesforce Business Analyst
1 day ago
London Area, United Kingdom eBay for Business Full timeContract basis role through the end of the yearRole DescriptionWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...
-
Salesforce Business Analyst
8 hours ago
London Area, United Kingdom eBay for Business Full timeContract basis role through the end of the yearRole DescriptionWe’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and...
-
Salesforce Business Analyst
1 day ago
London Area, United Kingdom eBay for Business Full timeContract basis role through the end of the year Role Description We’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team...
-
Technical Consultant
5 days ago
London, United Kingdom Salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...
-
Technical Consultant
5 days ago
London, United Kingdom Salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies...
-
Technical Business Analyst
1 month ago
London, United Kingdom Tria Recruitment Full time**Technical Business Analyst - CRM - part-time flexible working - hybrid** **£50-60,000 (pro-rata according to number of days per week)** You will require strong analytical skills with a sense of pragmatism as well as a flexible stakeholder management approach so we can be responsive to our internal customer needs, and know how our Salesforce & data...