Current jobs related to Customer Service Specialist - Oxfordshire - Inspired Selection

  • Customer Experience Specialist

    2 months ago

    Oxfordshire, United Kingdom Pertemps Aylesbury Full time

    Customer Experience Specialist - Thame Pertemps Aylesbury is currently recruiting for a Customer Experience Specialist for our manufacturing client based in Thame. The Customer Experience Specialist is an important professional within the Global Customer Experience team, that delivers best-in-class customer experience from pre-purchase to...

  • Customer Experience Specialist

    2 months ago

    Oxfordshire, United Kingdom Pertemps Full time

    Customer Experience Specialist - ThamePertemps Aylesbury is currently recruiting for a Customer Experience Specialist for our manufacturing client based in Thame.The Customer Experience Specialist is an important professional within the Global Customer Experience team, that delivers best-in-class customer experience from pre-purchase to post-purchase.The...

  • Service Co-Ordinator

    5 months ago

    Witney, Oxfordshire, United Kingdom VIBE RECRUIT LIMITED Full time

    Service / Engineering Coordinator Apply below after reading through all the details and supporting information regarding this job opportunity. Due to additional customer demand, a manufacturer of specialist equipment based in Witney require a Service/Engineering Coordinator. You will be part of a small but skilled team, who focus on product quality and...

  • Service Co-Ordinator

    4 weeks ago

    Witney, Oxfordshire, United Kingdom VIBE RECRUIT LIMITED Full time €30,000

    Engineering/Service Coordinator Apply below after reading through all the details and supporting information regarding this job opportunity. Due to additional customer demand, a manufacturer of specialist equipment based in Witney require a Engineering / Service Coordinator. You will be part of a small but skilled team, who focus on product quality and...

  • Service Co-Ordinator

    4 weeks ago

    Witney, Oxfordshire, United Kingdom VIBE RECRUIT LIMITED Full time €30,000

    Engineering/Service Coordinator Apply below after reading through all the details and supporting information regarding this job opportunity. Due to additional customer demand, a manufacturer of specialist equipment based in Witney require a Engineering / Service Coordinator. You will be part of a small but skilled team, who focus on product quality and...

  • Service Co-Ordinator

    5 months ago

    Witney, Oxfordshire, United Kingdom VIBE RECRUIT LIMITED Full time

    Service / Engineering Coordinator Apply below after reading through all the details and supporting information regarding this job opportunity. Due to additional customer demand, a manufacturer of specialist equipment based in Witney require a Service/Engineering Coordinator. You will be part of a small but skilled team, who focus on product quality and...

  • Customer Service Administrator

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom GAP Group Ltd Full time

    Complete your application using the "Apply" button, this will take you directly to the GAP website. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Our team is the best in the industry - is it time for you to join us? The Role: Our Lifting Services...

  • Customer Service Administrator

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom GAP Group Ltd Full time

    Complete your application using the "Apply" button, this will take you directly to the GAP website. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Our team is the best in the industry - is it time for you to join us? The Role: Our Lifting Services...

  • Customer Service Agent

    3 months ago

    Oxfordshire, United Kingdom LinkLife Ltd Full time

    **Job Title**: Customer Service Agent **Location**: Thame, Oxfordshire **Salary**: £23,000 DOE **Overview**:Linklife have an exciting opportunity for a Customer Services Agent to join to join our vibrant and bubbly team based in Thame. - **This is a Monday - Friday 9-5. Hybrid working, 1 day in the office or 5 you choose**_ **Duties**: - Managing...

  • Customer Services Team Leader

    2 months ago

    Oxfordshire, United Kingdom Allen Associates Full time

    Our wonderful client is looking for a German-speaking Customer Support Advisor to join their expanding team. Working as part of the client support function , which acts as “the engine room of the organisation”, you will be responsible for providing excellent customer service, supporting with registrations, renewals and service enquiries. This is an...

  • Customer Services Team Leader

    3 weeks ago

    Oxfordshire, United Kingdom Allen Associates Full time

    Our wonderful client is looking for a German-speaking Customer Support Advisor to join their expanding team. Working as part of the client support function , which acts as “the engine room of the organisation”, you will be responsible for providing excellent customer service, supporting with registrations, renewals and service enquiries. This is an...

  • Customer Service Co-ordinator

    4 months ago

    Oxfordshire, United Kingdom Page Personnel Full time

    If you love customer service and have knowledge of international trading! - If you understand the importance of regulations for importing/exporting! **About Our Client**: My Client based in Oxfordshire, aims to be a preferred partner of companies in the plastics and chemical sectors, such as converters and producers, and has a strong collaborative...

  • Customer Service Advisor

    3 weeks ago

    Banbury, Oxfordshire, United Kingdom Pertemps Full time

    Job Advert: Customer Service AdvisorLocation: Banbury, OxfordshireType: Full-Time, PermanentSalary: Up to £26,000 DOEAre you a detail-oriented individual with a passion for providing exceptional customer service? Our Banbury-based client are seeking a Customer Service Advisor to join their dynamic team!Key Responsibilities:Order Processing: Ensure accuracy...

  • Customer Service Administrator

    4 weeks ago

    Hanwell, Oxfordshire, United Kingdom Cameo Consultancy Full time

    As Customer Service Administrator you will be joining a busy and fast paced team working for a highly successful and established food manufacturing company based in Banbury. The business specialises in supplying to the food industry and have a real passion for building partnerships with their customers with ingredients of the highest quality. Working as part...

  • Customer Service Executive

    3 weeks ago

    Kidlington, Oxfordshire, United Kingdom Staffbase Recruitment Full time

    Our client is a leading manufacturing company and due to their continued success Staffbase have been appointed to recruit for the position of Customer Service Executive. This is an exciting new position for a candidate with previous customer service experience in the manufacturing sector and it offers excellent long term career progression opportunities. ...

  • Customer Service Executive

    4 weeks ago

    Kidlington, Oxfordshire, United Kingdom Staffbase Recruitment Full time

    Our client is a leading manufacturing company and due to their continued success Staffbase have been appointed to recruit for the position of Customer Service Executive. This is an exciting new position for a candidate with previous customer service experience in the manufacturing sector and it offers excellent long term career progression opportunities. ...

  • Customer Service Advisor

    2 months ago

    Oxford, Oxfordshire, United Kingdom Vibe Recruit Limited Full time

    Are you looking for a full time hybrid role with two days in office? Do you speak English and German and have previous experience working within a customer service role or similar? Then join our client in Oxford as a Customer Support Advisor. The Customer Support Advisor will: Provide customer service support in the Supplier Support Team

  • Customer Service Advisor

    2 months ago

    Oxford, Oxfordshire, United Kingdom Vibe Recruit Limited Full time

    Are you looking for a full time hybrid role with two days in office? Do you speak English and German and have previous experience working within a customer service role or similar? Then join our client in Oxford as a Customer Support Advisor. The Customer Support Advisor will: Provide customer service support in the Supplier Support Team

  • Customer Service Representative

    2 weeks ago

    Thrupp, Oxfordshire, United Kingdom Red Sky Personnel Ltd Full time

    Red Sky are currently recruiting for a Customer Service Rep/ Operations Controller on a full-time contract at London Oxford Airport. The main purpose of the role is to provide exceptional customer service and operational support to crews and passengers using the London Oxford Airport facilities. A full UK driving license is essential for this...

  • Customer Service Representative

    2 weeks ago

    Thrupp, Oxfordshire, United Kingdom Red Sky Personnel Ltd Full time

    Job DescriptionRed Sky Personnel Ltd is seeking a highly skilled and experienced Customer Service Representative to join our team at London Oxford Airport.Main Responsibilities:Provide exceptional customer service to crews and passengers, ensuring a positive experience at the airport.Monitor and manage airport operations, ensuring seamless execution of...

Customer Service Specialist

3 months ago

Oxfordshire, United Kingdom Inspired Selection Full time
Job Description

Are you passionate about admin work and delivering exceptional service in a publishing organisation? Our client, an award winning publisher of academic historical and archaeology research would love to welcome you to their dynamic team in Oxford as their new Customer Support Executive.

The company:

This publisher boasts a prestigious list of over 3,700 titles and a 50-year history of excellence. As a small, independent company, they take great pride in their agility and collaborative team ethos. Recently, they launched a very successful digital collection which is the largest digital archive of archaeological research globally.

The Role:

They are seeking a customer-focused and meticulous individual to be a core member of our team and oversee all aspects of customer service operations. Your responsibilities will include processing orders, resolving customer inquiries, updating website content, generating sales reports, and coordinating new book releases.

As the main person responsible for customer service and sales operations, day to day you will be trusted with:

·Order Processing: Receive and meticulously handle orders from diverse channels, ensuring precise and prompt fulfillment

·Client Assistance: Address inquiries from both trade and private customers via email, phone, or online platforms, offering comprehensive support and resolving concerns efficiently

·Delivery Issue Resolution: Investigate and resolve discrepancies or challenges in deliveries, collaborating with printers, shipping partners, and internal teams for swift resolution

·System Administration: Employ internal systems for seamless order processing, effective customer management, and the maintenance of data accuracy and integrity

·Sales and Marketing Assistance: Support the sales and marketing team by providing essential marketing materials and coordinating promotional activities

·Website Upkeep: Maintain the company website with up-to-date information on new book releases, product details, and relevant content, ensuring accuracy and timeliness

·Sales Reporting: Generate insightful weekly sales reports, identifying trends to aid decision-making processes

·Credit Management: Aid the financial team in credit control duties, including monitoring credit limits and pursuing overdue payments

·Mailing List Oversight: Manage the addition of new customers to the mailing list, uphold database integrity, and ensure compliance with data protection regulations

·New Book Release Coordination: Collaborate with internal teams to ensure the seamless release of new books, facilitating timely updates across systems, websites, and marketing materials

What We're Looking For:

·Strong organisational skills with meticulous attention to detail

·Previous customer service experience, ideally in book publishing

·Proficiency in software systems and platforms for order processing and data analysis

·Excellent communication skills, both verbal and written.

·Ability to thrive in a fast-paced environment and collaborate within a team

As a Customer Service specialist, you'll play a pivotal role in ensuring customer satisfaction and supporting the team's publishing goals.