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Billing Admin/ Helpdesk Admin
4 months ago
HELP DESK/ BILLING Your construction Recruitment are proud to be working with a successful and forward-thinking company to bring you this unique opportunity as an employed Helpdesk/ Billing administrator Are you looking for stability, career progression and a fantastic team environment? Salary: £26k - £32k Location: Swindon Job Duties Include: · Scheduling and reporting of Maintenance plans including programming of CAFM system in line with SFG, HTM and other guidance. · Supporting clients with all incoming helpdesk queries, via telephone, email and our · CAFM system · Arrange for PPM schedule and Reactive maintenance to be completed. · Maintain formal and informal communication with managers related to services activities/ working group. · Develop good working relationships with staff at all levels · Assist with setting up accounts with new suppliers and sub-contractors · Coordinate with operations and finance teams to ensure accurate and timely billing of services provided. · Handle billing inquiries and disputes, providing solutions in a professional and timely manner. · Prepare and issue invoices, credit notes, and other billing documents. · Generate regular reports on contract status, billing discrepancies, and client feedback for management review. · Facilitate the onboarding process for new contracts, including documentation, data entry, and system updates. · Assist in the development and implementation of policies and procedures to improve · efficiency in contract management and billing processes. Requirements: Experience in a similar role Full UK Driving Licence Experience working within the FM industry Drive and ambition to progress High attention to detail
