Field Service Engineer

4 weeks ago

Gloucester Gloucestershire, United Kingdom Sure Start Staff Full time

A Nationwide company is looking for a Field Service Engineer (Security/Alarms) to join their team based in the South of England.
Pay: £35,000 per year
Location: South England
Start: Immediate
Basis: Permanent
The Security Service Engineer will be instrumental in maintaining, servicing, and upgrading a variety of security systems to meet and exceed current standards and customer expectations.
This role is suited for a technologically adept individual who enjoys problem-solving and is dedicated to delivering outstanding service.
Key Responsibilities
* Maintain CCTV, Fire and Security Systems in line with current standards and customer requirements.
* Perform scheduled and reactive maintenance on a range of security systems, including CCTV, Intruder, Access, and Fire systems, with a focus on leading brands.
* Ensure compliance with current standards and customization to meet client needs.
* Respond efficiently to service calls, providing prompt and effective solutions, remotely and in the field.
* Participate in engineering team meetings, contributing insights and feedback.
* Pursue personal training and development opportunities to enhance technical skills.
* Support colleagues and promote a collaborative work environment.
* Participate in installation project and undertake systems commissioning duties.
* Completing required compliance paperwork and marking up as fitted drawings.
Requirements
* Experience and comprehensive knowledge in servicing and maintaining security systems, such as:
CCTV: Hanwha, Dahua, Hikvision, Axis, Adpro
Intruder Alarm Systems: Texecom, Honeywell Galaxy, Ajax, Risco, CSL Dualcom communicators
Access Control: Paxton
Fire Systems: GENT, Advanced, Protec, Ctec (Desirable)
* Strong technical background in the security and particularly with IP systems.
* Professional customer service skills and a positive “can-do” attitude.
* Willingness to participate in a Call Out Rota for remote assistance (pay per call).
* Strong TCP/IP networking skills and willingness to learn new IT skills.
* Current Valid and clean driving license (Essential).
Benefits of the role
* Competitive salary of £35,000 per year.
* Flexible working hours: Monday - Friday, 8.30 am - 5.00 pm, with some flexibility required.
* Call Out Rota participation (remote calls only) with additional compensation per call.
* Private use of a company vehicle, phone, and laptop.
* 20 days holiday plus bank holidays.
* Company Pension.
If you think that you have the skills and experience to become our Service Engineer, click 'apply' today to submit your CV. We'd love to hear from you
Applicants who demonstrate competency in the key selection criteria and most closely match our requirements will be short-listed for a brief telephone interview soon after the closing date.
Sure Start Staff act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities

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