Online Sales Supervisor
2 weeks ago
If so, Liebherr-Great Britain has a great opportunity for an After Sales Supervisor to join our Earth Moving Aftersales team in Biggleswade. As an Aftersales Supervisor you will effectively supervise Field Service Engineer’s time and workloads whilst ensuring administrative procedures are adhered to and enhanced whilst contributing to the company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
Ensures the quality system requirements are maintained with tool and equipment issue and updates calibration records to adhere to the policy statement.
Maintains communication with Field Service Engineers, internal departments, suppliers and customers to keep them fully informed and advised regarding the progress of jobs.
Communicates with the team where holiday and training is concerned, to manage and ensure adequate coverage.
Always collates sufficient information to support the accurate processing of internal or external invoices or warranty claims.
Continually liaises with the Sales department and customers regarding new machine deliveries and requirements.
Liaises with the After Sales Parts team to co-ordinate the delivery of spare parts.
Efficiently organises sub-contractors when supporting customers or engineers.
Takes responsibility for continuous self-development and looks at opportunities to use newly acquired skills within the role.
GCSE passes grades A-C in Mathematics and English or equivalent.
Full clean driving licence
Flexible approach to work.
Computer literate and able to demonstrate uses of IT relevant to role.
Competitive wages
Paid annual leave
Then we look forward to receiving your online application. Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.
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