Senior Claims Executive

3 months ago


London, United Kingdom Howden Group Full time

Together, we have pushed the boundaries of insurance. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Claims Executive
A key liaison between the client and the insurer, they will ensure that claims are administered in line with the expected standards, regulatory requirements and that an excellent service level is maintained.
Manages assigned projects and contributes to other projects as the need arises.
# Maintains any ongoing delegated authority contracts appropriately and efficiently.
# Presents claims to underwriters, dealing with queries, providing feedback and responding appropriately to clients, insurers and relevant internal departments.
# Reviews and prepares correspondence regarding notifications and claims to ensure that products and cover best meet the client’s risk requirements, business objectives and compliance requirements.
# Keeps clients and insurers advised of developments relating to notifications and claims, liaising with third parties as vital.
# Interprets instructions and issues arising, and then implements actions according to policies and procedures.
# Keeps informed of all legal and regulatory developments relevant to the division/department.

It would be an advantage if the jobholder has previous Claims based experience (ideally with an international broker), but this is not crucial.
# Good knowledge relating to claims-handling process.
# Awareness of the regulatory environment and requirements.
# Highly organised, with good planning skills.
# Able to react to change positively and productively.

At Howden, we value diversity – there is no one Howden type. We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
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