Data Analyst
4 weeks ago
People Services Analyst, Workday Support, Data & Compliance
Can this position be remote?: We believe amazing games and experiences start with teams as diverse as the players and communities we serve. People Services Analyst, Workday Support, Data & Compliance
Most companies call it HR, but at Electronic Arts, we made the deliberate decision to brand our organization People Experience (PE). The People Services team's vision is to power an extraordinary candidate and employee experience that energizes EA's talent through strategic programs and operational excellence. The team designs and deploys critical HR infrastructure support, and creates shared operational support for PE teams in service to scaling. This team manages all high-visibility projects for the People Experience function and executes core talent programs. Come work with a team dedicated to fostering diversity, inclusion, talent fluidity and a culture where people can do their best work.
We are looking for a People Services Analyst to join our Workday Support, Data & Compliance team. Reporting directly to the Associate Manager, you will work with our Workday Support, Data & Compliance team to help provide systems and operations support for our employees and PE partners. You will also work with our team to help ensure our operational processes, employee support, systems support, and data management processes are streamlined and efficient. Ideally, you will have experience working with and supporting a global PE team and will be as passionate as we are about process improvement and systems
Our People Services Analysts:
What Our People Services Analysts Do:
Manage a high-volume of Workday transactions, providing support and troubleshooting.
Support Managers, People Partners and other COEs with requests.
Support Payroll processes for new starters and leavers.
Meet compliance requirements and manage various PE-related administrative tasks to support the Workday Support, Data & Compliance team, as required.
Process a high volume of tickets within the ServiceNow ticketing system to help with employee queries, ensuring these are closed within set SLAs.
Develop knowledge of SOX and Global Audit requirements, providing Global Audit samples as required and completing Payroll Audits.
Support M&A integrations.
Map out and redesign processes to help our organization scale.
Our People Services Analysts need to have:
~PE data, systems and process knowledge.
~ Be well versed in Google Drive and Microsoft Office - possess strong Excel, Word, PowerPoint and SharePoint skills.
~ Experience of ServiceNow/ticketing systems to assist with employee queries.
~ Workday experience is highly desirable.
~ Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.
We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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