Senior Manager

3 weeks ago


Preston Lancashire, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

The purpose of the role is to support the implementation of the personalised care operating model (cited in the 2019 NHS long-term plan) in conjunction with leads based in the Trust networks. This model will further enable a culture of personalised care within the organisation and wider. Personalised care is a key element of the NHS long-term plan and means that people have choice and control over the way their care is planned and delivered. Personalised care is fundamental to the changes the NHS is seeking to deliver better health and wellbeing for individuals better quality and experience of care that is integrated and tailored around them and is therefore more sustainable. Universal personalised care is the delivery plan towards making personalised care 'business as usual' for 2.Personalised Care enables people in the whole population to have the same choice and control over their mental and physical health that they have come to expect in every other aspect of their lives. This includes people with long-term conditions (LTC), and those who have needs that are more complex.
Facilitating personalised care initiatives
Leading on experience and personalised care portfolio
Supporting staff in implementing personalised care
To excel, you'll need:


Specialised skills in quality improvement and patient experience
LSCFT services and Social Care leads
Senior Enhancing Experience Matron
NHS England, Clinical Commissioning Groups)
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.


The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.


Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi-time and career breaks. For more information please visit our website via Lancashire & South Cumbria NHS FT
oKnowledge of specific area on patient experience and personalised care acquired through degree or equivalent experience or Training.
oEvidence of continuing professional development.
oProject management qualification or willingness to work towards.
oLeadership/Management qualification.
oService/quality improvement training

oKnowledge and understanding of quality improvement , patient experience/personalised care and service user/carer involvement approaches and governance
oIT skills required for data collection, presentations and the production of leaflets and posters
oKnowledge of service/quality improvement

oPrevious years' experience of working in the spheres of quality improvement and patient experience/person centred care/clinical setting
oLived Experience of Health care
Lancashire & South Cumbria NHS Foundation Trust



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