Mental Health Assistant

4 weeks ago

Watford Hertfordshire, United Kingdom Mind Hertfordshire Network Full time €23,920 - €25,920

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

Mental Health A&E Link Worker
Reports to: Crisis Services Manager
Contract length: Permanent
5 hours per week over a 7 day rota (typically 3pm - 11pm)
Watford Wellbeing Centre / Watford General Hospital

We have a vacancy for a Mental Health A&E Link Worker to join our team.

About the Project

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Crisis services are:

* To improve the mental wellbeing of people experiencing a mental health crisis in Hertfordshire

* To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers.

* To contribute to an improvement in an individual’s mental wellbeing.

* The Mental Health A&E Link worker will work closely with individuals in a mental health crisis currently in A&E, by using a person-centred approach to ensure that everyone is supported with dignity and respect.

To provide a consistent presence in A&E for individuals with mental health needs to access, as well as partner agencies, including A&E staff, integrated discharge teams, mental health liaison teams, CGL, Bounce Back, to refer into.

* To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely A&E discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.

* To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.

* To undertake assessments of needs and risk, devising crisis and risk management plans, and liaising with services, to facilitate referrals daily.

* To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.

* To promote and raise the profile of Nightlight and other HMN services within the hospital to ensure greater community awareness of crisis alternative provision.

* To participate in daily check in meetings with Nightlight at 17:45 and 21:00 through Microsoft Teams, communicating appropriately and sharing information with staff following assessment and onward referral into the service.

* To represent Herts Mind Network at external meetings, and network locally to develop contacts, services and raise Herts Mind Network’s profile.

* To encourage a culture of continuous performance improvement at both an individual and service level.

* To build a service that is flexible and adaptable to changing requirements.

* To participate in training and development opportunities as agreed with your line manager necessary for the role and/or your own development as part of an agreed personal development plan.

* Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)

* An additional day of leave each year for your birthday following completion of probation period.

* Ongoing training relevant to your role.

* An Employee Assistance Programme.

* Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health.

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