Logicmonitor Engineer

It's fun to work in a company where people truly BELIEVE in what they're doing

Job Description:

Monitoring Engineer

An Ingram Micro company, Comms-care is backed by proven world-class infrastructure and the strength of synergies to offer industry-leading Cloud platforms, a new approach to finance and seamless integration across the entire IT lifecycle. As the UK's leading strategic channel-only IT solutions and services provider we're committed to helping our partners thrive and grow.

We are currently seeking an experienced Engineer to own customer and internal requests around monitoring configuration and troubleshooting and ensuring the appropriate actions are taken to design, develop, implement and monitor configuration for new and existing customers.

As a Monitoring Engineer you will…

Manage the day to day administration of our monitoring tools, specifically LogicMonitor. Monitor the configuration for a wide range of customer devices and technologies, provide continuous improvements of Comms-Care monitoring service to ensure the best possible proactive service while minimising the number of unnecessary alerts.

In order to set you up for success we are looking for the following skills;

* Experience with LogicMonitor configuration and administration

* Extensive experience with monitoring configuration of network devices

* Previous experience of other monitoring tools

* Experience with custom monitoring solution development (API calls, PowerShell, SQL)

* Experience with Windows, Linux and Cloud (Azure, AWS) system monitoring and administration

* Experience working in managed services environments

* LogicMonitor LMCA, LMCP or LMCD certification

* Cisco certification (e.g. CCNA)

Who we are;
Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms-care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified

We're really proud of our people, they are what make Comms-care different and are central to our success. Their dedication and work ethic is of the highest calibre, giving current and future partners the reassurance that they will enjoy the best possible service every time they engage with us #J-18808-Ljbffr

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